--- description: Review of Kompassify Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kompassify | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [Kompassify](/software/501699/Kompassify) # Kompassify Canonical: https://www.softwareadvice.ie/software/501699/Kompassify Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/501699/Kompassify?page=2) > Kompassify is a no-code digital adoption platform designed to help teams create user onboarding experiences without requiring technical expertise. It is used by SaaS companies and product teams to enhance activation rates and feature adoption among users. Organizations across various industries utilize the platform to guide new users from initial signup to understanding product value. The platform includes features such as in-app product tours for interactive walkthroughs, onboarding checklists to simplify complex processes, and progress bars to display user advancement during onboarding. It also offers a notification widget for sharing product updates and new features, along with survey tools for gathering user feedback and assessing satisfaction. Teams can create personalized onboarding paths using multi-choice options and monitor engagement through no-code product analytics. The platform includes a Chrome extension builder for building, previewing, and deploying onboarding experiences directly within applications. Kompassify processes data within the European Union and complies with GDPR regulations through a zero-knowledge design that avoids collecting sensitive user information. It provides customization options to align with existing SaaS applications and maintain brand consistency. The setup process is designed to be quick and does not require developer resources or IT support. > > Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 15 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kompassify ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free - up to 100 monthly active users Pro - $129/month Business - $249/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French, German, Portuguese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asynchronous Learning - Audience Targeting - Behaviour Tracking - Checklists - Client Tracking - Collaboration Tools - Communication Management - Content Creation - Content Library - Content Management - Contextual Guidance - Customer Experience Management - Customer Segmentation - Customisable Branding - Customisable Reports - Customisable Templates ## Support Options - Email/Help Desk - Chat ## Category - [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software) ## Related Categories - [Customer Success Software](https://www.softwareadvice.ie/directory/4628/customer-success/software) - [Client Onboarding Software](https://www.softwareadvice.ie/directory/4483/client-onboarding/software) - [No Code Platforms](https://www.softwareadvice.ie/directory/4404/no-code-platform/software) - [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software) ## Alternatives 1. 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They will bend over backwards to make fixes or help you when you get stuck. > > **Cons**: When I first started using Kompassify, some of the more advanced features were hard to implement on my own as a non-technical person. That said, their customer support took the time to walk me through everything step by step, and I eventually got everything configured the way I wanted it. ----- ### "Simple à utiliser, abordable, et rapide à mettre en place" — 5.0/5 > **Philippe** | *24 January 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Kompassify a été très rapide à mettre en place. Le service client, en plus d'être réactif, nous a beaucoup aidé dans l'implémentation de la solution sur notre logiciel et nous a donné les bonnes pratiques d'utilisation. La solution évolue constamment et dispose déjà de toutes les fonctionnalités essentielles pour guider nos clients sur notre logiciel et les aider à prendre en main la solution. > > **Cons**: Honnêtement, je n'ai rien de négatif à dire : quand on remonte une fonctionnalité ou un besoin, l'équipe de Kompassify développe rapidement les améliorations. > > Kompassify a été un vrai "game-changer" pour nous. Guider nos utilisateurs vers le "Aha Moment\!" grâce aux checklists et au Hotspot nous a permis de booster notre taux d'activation. 90% de nos utilisateurs s'onboardent eux-mêmes sur notre plateforme désormais \! Le design personnalisable de Kompassify nous permet de l'intégrer parfaitement dans notre produit. Aucune compétence technique n'est nécessaire pour utiliser Kompassify, pratique pour éviter de demander à notre équipe technique de passer du temps. ----- ### "Good starting and testing tool for User Onboarding" — 4.0/5 > **Fernando** | *5 September 2022* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: It requires little to no knowledge about code to build functional User Onboarding tours. Its quite easy to setup and to build the steps. It's also possible to segment your users to see different tours and guides. > > **Cons**: As the time of writing, there were no "organize and filter" features in lists. It gets a little messy after having 15+ tours spread across 3 pages. ----- ### "The Best Value For Money Onboarding/Interactive Tour Software Available" — 5.0/5 > **Andrew** | *13 June 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: $99/m unlimited usage.Cheaper than the big names, but not lacking in features.We had a $1500/m bill from user pilot and figures this is getting silly in terms of costs for interactive tours, so switched to Kompassify and couldn't be happier. > > **Cons**: Nothing. It's built really well. Very occasionally when building a product tour, you might have to refresh a page. In my experience with many other platforms like this, it happens with all of them. > > A+. Fantastic. Long term user. Very happy. ----- ### "Enfin un Product Tour abordable \!" — 5.0/5 > **Candice** | *30 March 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Kompassify nous a permis la mise en place d'un onboarding utilisateur sur notre logiciel Saas sans avoir à passer par nos développeurs web au quotidien. Nous apprécions Kompassify pour : - Son rapport qualité/prix - Son support client réactif - Ses fonctionnalités qui permettent de couvrir l'ensemble de nos besoins sur notre plateforme web : Product tour, checklists, announcements (pour les nouveautés notamment) > > **Cons**: Il est dommage que Kompassify soit un outil conçu pour le web uniquement et non pour les applications mobile type IOS ou android. L'outil peut être également difficile à prendre en main dans un premier temps mais le support très réactif et les explications données font de Kompassify un excellent outil. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/501699/Kompassify?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/501699/Kompassify) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data