--- description: Review of Base Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Base | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/4490/inventory-management/software) > [Base](/software/501916/Base) # Base Canonical: https://www.softwareadvice.ie/software/501916/Base Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/501916/Base?page=2) > Base is a cloud-based customer engagement platform built for mid-market and enterprise B2B SaaS and technology companies. It serves customer marketing, customer success, sales, and RevOps teams by unifying data from CRM, product analytics, support, and marketing tools into one real-time workspace. Core features include onboarding automation, success plans, reference management, advocacy and community programs, upsell and expansion tracking, referral and review management, and customer story creation. A centralized Control Center lets teams plan, launch, and monitor all customer programs from one place, with shared dashboards for leadership and cross-functional teams. Over 400 integrations connect Base to existing CRM, data warehouse, and support tools via open API. AI capabilities help detect customer signals, identify advocates, surface expansion opportunities, generate lifecycle campaigns, and process voice-of-customer data from calls and surveys. Real-time dashboards measure advocacy program ROI and track customer-driven revenue attribution. Base scales advocacy, reference, and community programs without requiring proportional increases in headcount. Support is available through a knowledge base and standard platform support channels. > > Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 13 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Base ## Commercial Context - **Starting Price**: £29.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Default 14-day free trial (no credit card required/no commitment) Pricing is based on the actual usage and starts with as little as £29/month. Custom pricing for Enterprise plan - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Austria, Belgium, Brazil, Bulgaria, Canada, Czechia, Denmark, Estonia, France, Germany, Greece, Hungary, India, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg and 14 more ## Features - 3PL Management - AI Copilot - API - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing - Billing & Invoicing - Budget Tracking - Bulk Ordering - Catalog Management - Channel Management - Collaboration Tools - Commission Management - Competitor Monitoring - Content Management ## Integrations (17 total) - Bettermode - Customer Communities - Discord - Facebook Business Suite - Google Ads - HubSpot Marketing Hub - IBM Maximo IT - Klaviyo - Recharge - SAP Data Intelligence - Shopify - Snowflake - Tremendous - Twilio - Typeform ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Inventory Management Software](https://www.softwareadvice.ie/directory/4490/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.softwareadvice.ie/directory/4490/inventory-management/software) - [Shipping Software](https://www.softwareadvice.ie/directory/531/shipping/software) - [Retail Management Software](https://www.softwareadvice.ie/directory/2025/retail-management/software) - [Warehouse Management Software](https://www.softwareadvice.ie/directory/251/warehouse-management-system/software) - [Inventory Control Software](https://www.softwareadvice.ie/directory/2089/stock-control/software) ## Alternatives 1. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1132 reviews) 2. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2077 reviews) 3. [Cin7 Core](https://www.softwareadvice.ie/software/103631/dear-systems) — 4.3/5 (739 reviews) 4. [Unicommerce](https://www.softwareadvice.ie/software/197212/unicommerce) — 4.3/5 (120 reviews) 5. [ShipStation](https://www.softwareadvice.ie/software/235645/shipstation) — 4.6/5 (963 reviews) ## Reviews ### "Amazing Software" — 5.0/5 > **Blazej** | *6 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Base is an incredibly powerful platform that enables a wide range of possibilities for our business. What stands out most is the level of support — having a dedicated team available to build custom features tailored to our needs adds huge value and makes the platform feel truly adaptable. > > **Cons**: The main drawback is the cost. It can be quite expensive, especially for smaller businesses. However, considering the capabilities and the level of support provided, it does justify the investment. > > Overall, our experience with Base has been excellent. It has become the backbone of our business operations, and it’s hard to imagine scaling or running our company without it. The flexibility, combined with strong support and customization, makes it a critical part of how we operate. ----- ### "Amazing expansion in different way" — 5.0/5 > **George** | *21 September 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I like that this product have many integrations, with all platforms you need, like amazon, emag, WooCommerce, and you can add more accounts from same platforms thats amazing, like 3 WooCommerce account or emag accounts from same country and sync it. > > **Cons**: It miss a batter integration for importing the variation from WooCommerce, and I will like to be contacted by a manager to help me, I want someone insistent to help me to learn the platform, that is missing. ----- ### "User Review" — 5.0/5 > **Mohammad** | *12 August 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Base helps us make manual process to automation, so it reduces our manual work also manual error, it is also very useful for our day today process > > **Cons**: From our regular process to automation process take some time but once setup done entire process will very easy for day today process ----- ### "Baseliker big problems" — 1.0/5 > **Merticariu** | *14 May 2023* | Individual & Family Services | Recommendation rating: 0.0/10 > > **Pros**: NOTHING good with the help of baselinker, only nerves, stress and lost money > > **Cons**: I have had problems for 1 year with the listing of 500 products and even now, after all this time, the problem of listing 500 products imported from emag in baseliker and associated afterwards for the synchronization of prices and stocks could not be solved. I have to change something every day to the products in baselinker to make the listing and even after the multiple interventions of several operators from the baselinker team, this has not been successful until now after several reimports and changes to the products sent one after the other and which they said were not even resolved 50% of them are not synchronized. For this reason, I gave up on a project with 80,000 products, even though I paid between 100 and 150 euros per month, just because I had the products in baselinker at their suggestion, even though there were only 10 listed in the marketplaces 20 products, I was paying 150 euros monthly. What kind of integrator are you if you are not able to list in a year 500 products that have been imported into baselinker? If you are not able to return my money backAnd I wrote to you I don't know how many times that I want to talk to someone from your management to explain these problems to them, why can't I talk to someone there?Maybe tomorrow when I file a complaint with the opc that I paid and even after 1 year I still haven't solved these problems even though I'm up to date with the payment, maybe something will be solved ----- ### "Base.com Rocks" — 5.0/5 > **Arjun** | *24 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Customer support is on time. Not even a single day where they left us baffled. Their regional language support customer service is where they shine > > **Cons**: UI can be a bit more user friendly. But compared to other ones is the market its way too good. Other providers like Uniware is having cluttered UI > > 10/10. we are super happy. And couldnt have asked for a better OMS. Their ontime whatsapp resolution is what impressed us, unlike others where they drag u through tickets. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/501916/Base?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/501916/Base) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data