---
description: Review of Digital Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Digital Connect | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Digital Connect](/software/505458/Digital-Connect)

# Digital Connect

Canonical: https://www.softwareadvice.ie/software/505458/Digital-Connect

> Digital Connect is a web-based customer engagement solution that helps businesses of all sizes across industries such as eCommerce and customer service engage with customers on multiple channels, including WhatsApp and Facebook Messenger. It offers features such as conversation management, agent routing and real-time analytics. Businesses can automate initial interactions with a chatbot, which can handle common queries and route more complex issues to a live agent. 

The platform also enables customers to share media such as images, videos and documents. Additionally, Digital Connect integrates with Shopify, allowing businesses to access customer information and manage orders.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: e.ocean

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact e.ocean for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Pakistan

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer Database
- Customer Segmentation
- Customer Service Analytics
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.softwareadvice.ie/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (80 reviews)
5. [Glassix](https://www.softwareadvice.ie/software/419790/glassix) — 5.0/5 (103 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/505458/Digital-Connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/505458-Digital-Connect/> |
| en-AU | <https://www.softwareadvice.com.au/software/505458/Digital-Connect> |
| en-GB | <https://www.softwareadvice.co.uk/software/505458/Digital-Connect> |
| en-IE | <https://www.softwareadvice.ie/software/505458/Digital-Connect> |
| en-NZ | <https://www.softwareadvice.co.nz/software/505458/Digital-Connect> |

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