---
description: Review of Hoory Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hoory | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/4671/conversational-marketing/software) > [Hoory](/software/506001/Hoorycom)

# Hoory

Canonical: https://www.softwareadvice.ie/software/506001/Hoorycom

> Hoory is a conversational AI platform that automates customer support processes and helps businesses streamline and manage customer requests at scale. The platform serves a wide range of industries that require efficient customer support, such as e-commerce, software-as-a-service, and customer service-oriented businesses.

The platform offers several key features to enhance customer support operations. It provides an omni-channel inbox that centralizes user interactions across multiple channels, enabling businesses to reach more customers. Hoory also features automation capabilities, allowing users to define rules and execute automated tasks to improve workflow. Additionally, the platform includes a macro feature that enables users to build personalized action sequences and execute them with a single click.

Hoory's knowledge-based AI assistant can handle high-volume queries and ensure quick resolutions, leveraging AI-powered responses. The rule-based AI assistant is designed to guide users through personalized interactions by following a structured approach using dynamic flow charts. These AI-driven capabilities empower businesses to deliver efficient and personalized customer support experiences.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hoory

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, French, German, Russian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Automated Responses
- Business Process Automation
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Contextual Guidance
- Customer Engagement
- Customer Experience Management
- Customer Segmentation

## Integrations (4 total)

- Messenger
- SMS Marketing Services
- Telegram
- WhatsApp Business API

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [Celoxis](https://www.softwareadvice.ie/software/6434/celoxis) — 4.4/5 (327 reviews)
2. [Chatsi](https://www.softwareadvice.ie/software/521856/Chatsi) — 5.0/5 (2 reviews)
3. [Mindset AI](https://www.softwareadvice.ie/software/525825/Mindset-AI) — 4.9/5 (15 reviews)
4. [Kenyt AI Agents](https://www.softwareadvice.ie/software/242961/kenyt-ai) — 4.5/5 (67 reviews)
5. [CoSupport AI](https://www.softwareadvice.ie/software/435833/cosupport-ai) — 5.0/5 (10 reviews)

## Reviews

### "Hoory rocks the customer support\!" — 5.0/5

> **Anna** | *23 February 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It workd instead of the whole support team.
> 
> **Cons**: Training process requires an extencive work, however I am sure it will get better in line with AI tech. developement.
> 
> Hoory helped to ease the workload of around 15 team members of the CS Department. We switch to a live chat only in case of super complicated issues.

-----

### "Amazing AI Powered Assistant" — 5.0/5

> **Alexandru** | *18 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Its deep understanding of the industry and personalized recommendations have helped me optimize my strategies and achieve better results for my clients. The versatility of Hoory, being accessible across multiple platforms and channels, makes it a convenient tool for my business, and the friendly tone of the AI-powered assistant responses adds a personal touch to my interactions with it. Additionally, the exceptional customer support provided by the Hoory team has been outstanding, always being responsive and helpful whenever I need assistance.
> 
> **Cons**: I didn't identify any negative aspects of Hoory until now.

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### "Easy to use, cost effective" — 5.0/5

> **Galust** | *24 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Hoory allows us to cut 37% of customer support expenses. Easy to navigate, user friendly.
> 
> **Cons**: As I was using another such apps in the time of covid, I would say that Hoory is less expensive product and does not have any bugs yet.
> 
> It allow us to cut customer support expenses, it is easy to use and navigate and it much faster.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/506001/Hoorycom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/506001-Hoorycom/> |
| en-AU | <https://www.softwareadvice.com.au/software/506001/Hoorycom> |
| en-GB | <https://www.softwareadvice.co.uk/software/506001/Hoorycom> |
| en-IE | <https://www.softwareadvice.ie/software/506001/Hoorycom> |
| en-NZ | <https://www.softwareadvice.co.nz/software/506001/Hoorycom> |

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