---
description: Review of Grace Hill Mystery Shopping Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Grace Hill Mystery Shopping | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/4579/business-performance-management/software) > [Grace Hill Mystery Shopping](/software/507021/Grace-Hill-Mystery-Shopping)

# Grace Hill Mystery Shopping

Canonical: https://www.softwareadvice.ie/software/507021/Grace-Hill-Mystery-Shopping

> Mystery Shopping is a comprehensive mystery shopping solution designed to provide unbiased evaluations of the customer experience at multifamily properties. The solution helps property management companies of all sizes understand how teams are performing and identify opportunities for improvement.

Grace Hill's mystery shopping programs feature experienced shoppers who record audio and video of the shopping experience. The detailed reporting feature helps users highlight key performance metrics and provide targeted skill-gap training recommendations to upskill teams and optimize the leasing process.

Myserty Shopping offers flexible program options to fit the unique needs of each business. Clients can choose from Quarterly, Annual, or On-Demand shops, with the ability to customize the demographics and scenarios evaluated. This ensures property management companies can gain the actionable insights needed to accelerate leasing velocity and boost tour conversions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Grace Hill

## Commercial Context

- **Starting Price**: US$40.00
- **Pricing Details**: At Grace Hill, we offer more than just a one-time mystery shop — we deliver a comprehensive mystery shopping program designed to provide unbiased insights into your leasing process on an ongoing basis. The price for a simple phone or internet inquiry starts at around $40, but your total program cost will vary based on the type and volume of shops contracted throughout the year.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Activity Planning
- Activity Tracking
- Ad hoc Reporting
- Benchmarking
- Dashboard
- Data Management
- Goal Setting/Tracking
- KPI Monitoring
- Key Performance Indicators
- Performance Metrics
- Reporting/Analytics
- Scorecards
- Strategic Planning
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Business Performance Management Software](https://www.softwareadvice.ie/directory/4579/business-performance-management/software)

## Alternatives

1. [Datarails](https://www.softwareadvice.ie/software/176278/datarails) — 4.7/5 (201 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
3. [Cube](https://www.softwareadvice.ie/software/238885/cube) — 4.6/5 (79 reviews)
4. [Ninety](https://www.softwareadvice.ie/software/427603/ninety) — 4.7/5 (58 reviews)
5. [Factor AE](https://www.softwareadvice.ie/software/243455/factor-ae) — 4.8/5 (52 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/507021/Grace-Hill-Mystery-Shopping)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/507021-Mystery-Shopping/> |
| en-AU | <https://www.softwareadvice.com.au/software/507021/Grace-Hill-Mystery-Shopping> |
| en-GB | <https://www.softwareadvice.co.uk/software/507021/Grace-Hill-Mystery-Shopping> |
| en-IE | <https://www.softwareadvice.ie/software/507021/Grace-Hill-Mystery-Shopping> |
| en-NZ | <https://www.softwareadvice.co.nz/software/507021/Grace-Hill-Mystery-Shopping> |

-----

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