---
description: Review of Opinaê Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Opinaê | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Opinaê

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> Opinaê is an application designed to conduct customer satisfaction surveys and measure Net Promoter Score (NPS). This tool allows businesses to gather valuable feedback from their customers and patients. Customers can provide feedback through tablets, kiosks, and smartphones.

The app is suitable for customer satisfaction research in various industries, such as clinics, laboratories, hospitals, medical and dental offices, pharmacies, hotels, and retail establishments. Opinaê provides real-time monitoring of the customer or patient experience, enabling businesses to stay informed about how their clients perceive their services.

Opinaê offers a user-friendly survey builder. Businesses can create customized surveys with multiple-choice questions, NPS assessments, satisfaction level ratings (using stars or emojis), and open-ended questions. The app also features offline data collection capabilities, making it suitable for environments with unstable internet connectivity. Users can collect survey responses offline and synchronize the data when an internet connection is available.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Opinaê

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- Customer Experience Management
- Customisable Questions
- Customisable Templates
- Data Visualisation
- Feedback Management
- Multi-Channel Distribution
- NPS Survey Structure
- NPS of Customers
- Performance Metrics
- Pulse Surveys
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Sentiment Analysis
- Skip Logic
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)

## Related Categories

- [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software)
- [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.ie/directory/4116/nps/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1627 reviews)
2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11432 reviews)
3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (964 reviews)

## Reviews

### "Praticidade e confiável" — 5.0/5

> **Anderson** | *22 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Uma ferramenta muito prática e intuitiva para desenvolver os conteúdos das pesquisas. Basta criatividade e bom gosto para produzir uma experiência bem atraente ao usuário final. O portal/dashboard é um  espetáculo a parte, pois com uma navegação amigável e intuitiva, você consegue visualizar e extrair as informações de forma simples e objetiva.
> 
> **Cons**: Não tenho nenhum quesito que me desagradou.
> 
> Utilizei a ferramenta para clientes dos mais diversos segmentos e posso dizer que foi sucesso em 100% das aplicações. A liberdade do cliente ter acesso ao dashboard para análise individual de seus resultados e o  sigilo das informações tratadas no processo, garantiu a segurança que precisávamos para utilizar o Opinaê. O melhor de tudo foi a satisfação do cliente em observar o benefício que estava recebendo, pelo valor que estava pagando. Supre recomendo\!\!

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### "Satisfação" — 5.0/5

> **Paulo** | *22 March 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: A interatividade, os gráficos, os relatórios
> 
> **Cons**: Ele tem atendido bem a expectativa da empresa.
> 
> Experiência legal.

-----

### "Muito bom" — 5.0/5

> **raquel** | *4 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Gosto muito.  Atendimento muito rapido. Nunca ficou fora do ar.
> 
> **Cons**: So acho que deveria ter uma forma de juntar automaticamente pesquisas parecidas com a informaçao de onde vem. Dificil, mas seria top. Principalmente quando temos pesquisas como Qr code alocadas em diversas unidades. Da muito trabalho para gerar um relatório unico identificando o local

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### "Salvando nosso KPI" — 5.0/5

> **Ivo** | *22 March 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: O opinaê me entrega resposta offline subindo no Tablet.
> 
> **Cons**: Não conseguir unir pesquisas de dias diferentes em uma única.
> 
> Eu adoro a ferramenta, me salva nos eventos.

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### "Suprisul" — 4.0/5

> **Lidiane** | *6 April 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: A facilidade de implementação do aplicativo.
> 
> **Cons**: Poderia ter opções de emojis para personalizar o aplicativo.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/507909/Opina)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/507909-Opina/> |
| en-AU | <https://www.softwareadvice.com.au/software/507909/Opina> |
| en-GB | <https://www.softwareadvice.co.uk/software/507909/Opina> |
| en-IE | <https://www.softwareadvice.ie/software/507909/Opina> |
| en-NZ | <https://www.softwareadvice.co.nz/software/507909/Opina> |

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