---
description: Review of CareLineLive Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CareLineLive | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [CareLineLive](/software/509834/CareLineLive)

# CareLineLive

Canonical: https://www.softwareadvice.ie/software/509834/CareLineLive

> CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025.

CareLineLive serves home care agencies and domiciliary care providers across 7 countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily.

CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal.

The software is designed for home care agencies, domiciliary care providers, local authorities, and NHS trusts managing community care services.

CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT).

CareLineLive is listed as an NHS England Assured Supplier of Digital Social Care Records (DSCR) systems and is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me Standard and Personalised Care and Support Plan Standard.

CareLineLive uses Amazon Web Services (AWS) infrastructure with UK data centers for UK customers and Australian data centers for Australian customers to ensure data sovereignty. The platform maintains 99.997% uptime with point-in-time recovery backups and failover mechanisms.

Data is encrypted using AES-256 encryption at rest and TLS 1.3 encryption in transit. The system includes role-based access control (RBAC), multi-factor authentication (MFA), and AI-assisted anomaly detection for security.

CareLineLive includes a range of features to support care providers and their clients. It offers Electronic Medication Administration Records (eMAR) for medication management, and care rostering software with AI-assisted scheduling to streamline operations. The Carer Companion mobile app is available for both Android and iOS, while the Care Circle Portal allows family members to stay updated and involved. GP Connect integration provides access to NHS patient records, and payroll and invoicing automation help simplify administrative tasks. CareLineLive also includes CQC compliance tools specifically designed for UK care providers, and offers fully managed handsets with remote wipe capability for enhanced security.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CareLineLive

## Commercial Context

- **Starting Price**: £19.70
- **Pricing model**: Per User
- **Pricing Details**: Minimum monthly charge of £120 plus VAT. We charge on a per carer basis with no additional charges for admin/office users.
All support (including phone support) is included in the price.
A small fee for onboarding may be charged but this may be discounted as part of your offer
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Ireland, Jersey, Malta, New Zealand, United Kingdom

## Features

- API
- Activity Dashboard
- Appointment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Client Management
- Client Portal
- Clock In/Out
- Customisable Forms
- Document Management
- EMR/EHR
- Electronic Signature
- Employee Management
- For Long Term Care
- GPS
- Geriatric Care
- Home Health Care Management

## Integrations (5 total)

- Mosaic
- Mosaic
- Sage 50 Accounting
- Sage 50cloud Payroll
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software)

## Related Categories

- [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software)
- [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/509834/CareLineLive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/509834-CareLineLive/> |
| en-AU | <https://www.softwareadvice.com.au/software/509834/CareLineLive> |
| en-GB | <https://www.softwareadvice.co.uk/software/509834/CareLineLive> |
| en-IE | <https://www.softwareadvice.ie/software/509834/CareLineLive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/509834/CareLineLive> |

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