---
description: Review of CustomGPT.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CustomGPT.ai | Reviews, Pricing & Demos - SoftwareAdvice IE
---
Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [CustomGPT.ai](/software/510492/CustomGPT-ai)
# CustomGPT.ai
Canonical: https://www.softwareadvice.ie/software/510492/CustomGPT-ai
> CustomGPT.ai is the \#1 no-code platform for creating custom AI agents that deliver instant, accurate answers from your business information. Trusted by leaders like MIT and Bernalillo County, CustomGPT.ai automates 90%+ of inquiries, boosts productivity by 80%, and provides 24/7 support. With industry-leading accuracy, seamless integration, and enterprise-grade security, it’s perfect for industries like legal, education, and manufacturing.
>
> Verdict: Rated **3.3/5** by 3 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 3 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |
## About the vendor
- **Company**: Poll the People
- **Location**: Holliston, US
## Commercial Context
- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: CustomGPT.ai also offers annual subscription plans.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more
## Features
- AI Copilot
- API
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Canned Responses
- Chatbot
- Code-free Development
- Content Generation
- Customer Experience Management
- Customer Support
- Customisable Branding
- Data Extraction
- Data Storage Management
- Document Management
- For Sales/Marketing
- For eCommerce
- Live Chat
- Machine Learning
- Monitoring
## Integrations (14 total)
- Confluence
- Google Drive
- HubSpot Content Hub
- HubSpot Marketing Hub
- Notion
- PDFShift
- SharePoint Azure AD Connect
- Shopify Collabs
- Squarespace
- Website
- Website Crawler
- YouTube
- Zapier
- Zendesk AI
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
## Category
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
## Related Categories
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Generative AI Software](https://www.softwareadvice.ie/directory/4616/generative-ai/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
## Alternatives
1. [VideoExpress](https://www.softwareadvice.ie/software/449984/VideoExpress) — 4.7/5 (6123 reviews)
2. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (336 reviews)
3. [Anyword](https://www.softwareadvice.ie/software/231859/anyword) — 4.8/5 (391 reviews)
4. [Writesonic](https://www.softwareadvice.ie/software/436542/writesonic) — 4.8/5 (2102 reviews)
5. [Jasper](https://www.softwareadvice.ie/software/419165/jarvis) — 4.8/5 (1854 reviews)
## Reviews
### "Great Time Saving Product to Increase Engagement with your Site Visitors" — 5.0/5
> **stephen** | *20 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
>
> **Pros**: Really easy to set up
Great customer set up
Lots of great support documentation available
>
> **Cons**: The monthly and annual plans are more expensive than other AI agent and chatbot options.
>
> Really happy with how easy it is to leverage the demo tool to learn more about the numerous ways to utilize an AI agent on my site. Support has been fantastic and I am very impressed with the security of this tool.
-----
### "Not the best, not the worst" — 3.0/5
> **Nahid** | *24 October 2023* | Internet | Recommendation rating: 6.0/10
>
> **Pros**: I think the UI was quite nice, and not too clunky compared to other chatbot builders
>
> **Cons**: It seems to be much more expensive than any other chatbot builder ive seen
-----
### "Struggling with Service... My Frustrating Experience with CustomGPT Support" — 2.0/5
> **Josh** | *17 May 2024* | Telecommunications | Recommendation rating: 0.0/10
>
> **Pros**: Their support will reply if you email them usually.
>
> **Cons**: Dealing with CustomGPT has been a frustrating experience. Despite needing urgent access to our account after an employee's departure, their support team insisted on a tedious process involving the previous account holder, who was no longer with the company. Additionally, even after navigating that hurdle, they surprised us with an inactive subscription issue, blocking access to essential data unless we paid more. Their inflexible policies and lack of practical support in crucial business moments make them a challenging partner to rely on.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/510492/CustomGPT-ai)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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