--- description: Review of Livserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Livserv | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Livserv](/software/510878/LivServ) # Livserv Canonical: https://www.softwareadvice.ie/software/510878/LivServ Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/510878/LivServ?page=2) > Livserv is a conversational AI platform designed to automate customer interactions and streamline lead generation for businesses. By leveraging intelligent chat automation, Livserv enables organizations to engage website visitors instantly, address customer queries in real time and seamlessly convert conversations into qualified leads. The platform supports automation across both websites and WhatsApp, empowering businesses to manage customer communications efficiently across multiple channels. Tailored for industries where rapid response times are critical, such as real estate, healthcare, education, and service-based sectors, Livserv optimizes the entire customer journey. It automates essential processes including lead capture, qualification, follow-ups and appointment scheduling. With features such as AI-driven conversations, workflow automation, lead routing, CRM integrations and robust analytics, businesses can monitor performance and continuously refine their engagement strategies. Its comprehensive feature set includes AI-powered chatbot automation, WhatsApp and website chatbot deployment, sales automation workflows, real-time customer engagement, appointment booking, CRM integrations, multi-channel communication and in-depth analytics and reporting. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: LivServ Technologies ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: India, United States ## Features - API - Activity Dashboard - CRM - Chat Transcript - Chat/Messaging - Chatbot - Customer Database - Customer Segmentation - Customer Service Analytics - Knowledge Base Management - Lead Capture - Lead Generation - Live Chat - Multi-Channel Communication - Performance Metrics - Pre-Configured Bot - Proactive Chat - Real-Time Data - Reporting & Statistics - Social Media Integration ## Integrations (4 total) - CRM\_ - Joomla - Shopify - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Related Categories - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Lead Nurturing Software](https://www.softwareadvice.ie/directory/4229/lead-nurturing/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews) 2. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1723 reviews) 3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews) 4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews) ## Reviews ### "Livserv User Experience" — 5.0/5 > **Prakash** | *17 October 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: 24/7 live support for bussiness. Low TAT for updates. > > **Cons**: Backend Interface can have more option and data storage on their server should be unlimited. > > We have been using Livserv for past 8 years it has helped us in acquiring new customers with low churn rate. ----- ### "Great Service, Quick Turnaround Time & Prompt Response" — 5.0/5 > **Vidya** | *17 October 2024* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: Customer Service, Timely Response and Very helpful for generating leads for my company with cost effective solutions. Their hybrid model with GPT is giving a great experience to the customer and the reply from the BOT is very quick and accurate that the customer does not need to wait. Clients get their information promptly on my website - fitouts.bnainida.com for their enquiries > > **Cons**: When I give a request of a new feature, they take some time for the development of the feature. > > Account Manager \[sensitive content hidden\] gives a quick response and timely delivery. I am using this service for the last 12 years and has been successful in handling lead generation and customer service for my website. ----- ### "Livserv Review" — 4.0/5 > **Cehthan** | *19 October 2024* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Whwn it comes to resolving the issue, you guys are the quickest > > **Cons**: Sometimes it's not accurate while searching. > > Our overall experience with LivServ has been positive. The platform provides effective lead management and engagement tools, which have streamlined our customer interactions. The interface is user-friendly, and the support team is responsive and helpful whenever we’ve needed assistance. LivServ has played a significant role in enhancing our customer service experience. ----- ### "Exceptional Service and Web Performance Enhancement by LivServ" — 5.0/5 > **VENKATAKRISHNAN** | *17 October 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Flexibility \& Convenience according to the client requirement. > > **Cons**: Their ideas and suggestions effectively prevent the web page from experiencing high bounce rates or being flagged as spam. Most notably, their 24/7 service is truly commendable and sets them apart. > > My experience with LivServ has been highly positive. Their 24/7 customer support is reliable and always available to address any issues or requests promptly, which significantly enhances user engagement on our website. Their suggestions have effectively reduced bounce rates and minimized spam, ensuring that our web pages perform optimally. The team's proactive approach and insightful recommendations have been crucial in maintaining a smooth and user-friendly web experience. ----- ### "Good Product to use" — 5.0/5 > **Naveen** | *18 October 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: My marketing team is able to analyse using their dashboard easily and ROI is very decent > > **Cons**: Not extending their features to CRM but they aren't. > > It is easy to use and easy quick no code installation. The dashboard is user-friendly. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/510878/LivServ?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/510878/LivServ) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data