---
description: Review of Alhena AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alhena AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Alhena AI](/software/515168/Alhena-AI)

# Alhena AI

Canonical: https://www.softwareadvice.ie/software/515168/Alhena-AI

> Alhena AI is a cloud-based agentic AI platform built for ecommerce brands, from mid-market direct-to-consumer stores to large enterprises across beauty, apparel, and subscription commerce verticals. It combines an AI shopping assistant, support concierge, agent assist, social commerce automation, and AI visibility tracking in one platform. Customer conversations are handled across web chat, email, voice, Instagram, Facebook, and WhatsApp in 90+ languages. Core features include automated order tracking, returns, cancellations, and appointment bookings; real-time product recommendations with bundle suggestions; and live agent support with AI-generated response drafts and CRM context. The AI visibility tool tracks how products appear in AI-generated answers on ChatGPT, Gemini, Perplexity, and Google AI Overviews, and attributes revenue to those sources. All responses are grounded in verified brand data to prevent hallucinations. Alhena AI integrates with Shopify, Zendesk, Gorgias, Salesforce, Klaviyo, and other major platforms via APIs, with standard deployments going live in approximately two days. Support is available through a dedicated customer success manager on enterprise plans, with additional assistance provided via the onboarding and integration process.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Alhena AI

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Alhena’s pricing is designed to be simple, transparent, and scalable, unlike many competitors who lock features behind rigid tiers or complex add‑ons. Each plan is built to match the unique needs of e‑commerce and DTC brands: from startups testing AI with our Free plan, to scaling teams on Pro with advanced analytics and integrations, to enterprises requiring unlimited flexibility, custom onboarding, and dedicated support. With both monthly and annual billing (up to 20% savings annually), buyers can choose the model that best fits their growth stage without overpaying for unused features.

Alhena AI has 3 pricing editions. A free trial of Alhena AI is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.


Pro plans are available with both monthly and annual billing, with annual subscriptions offering up to 20% savings. Enterprise plans are fully customized to match your scale, integration needs, and level of dedicated support. For details on usage limits, onboarding, or to design a tailored package, please contact our sales team.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: United States

## Features

- AI
- AI Copilot
- API
- Activity Dashboard
- Automation
- CRM
- Chatbot
- Control
- Customer Communication
- Customer Support
- Customization
- Data Import/Export
- For Sales Teams/Organizations
- For eCommerce
- Generative AI
- Integrations
- Knowledge Base Management
- Language
- Mobile App
- Multi-Language

## Integrations (14 total)

- BigCommerce
- Freshdesk
- Gladly
- Gorgias
- Help Scout
- Instagram
- Klaviyo
- Kustomer
- Shopify
- Trustpilot
- WooCommerce
- Yotpo
- YouCam Online Editor
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.ie/directory/4671/conversational-marketing/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/515168/Alhena-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/515168-Alhena-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/515168/Alhena-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/515168/Alhena-AI> |
| en-IE | <https://www.softwareadvice.ie/software/515168/Alhena-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/515168/Alhena-AI> |

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