---
description: Review of eesel AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: eesel AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [eesel AI](/software/515353/eesel)

# eesel AI

Canonical: https://www.softwareadvice.ie/software/515353/eesel

> An agent, copilot, or chatbot that plugs into existing tools to give instant, accurate answers, from small teams to large enterprises. With a one-click setup, easel trains on help center, Google Docs, Confluence, Notion, SharePoint, and more. It then jumps in automatically to answer questions in Slack or Microsoft Teams. It can draft replies for support team or fully handle tier 1 tickets on its own. easel integrates with Intercom, Zendesk, and other help desks.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: eesel

## Commercial Context

- **Starting Price**: US$799.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: eesel offers multiple tiers of servicing, depending on your company requirements. 

Custom plans can be crafted to your specific requirements, while the Team and Business plans offer comprehensive, out of the box solutions. 

For our full list of pricing tiers, check out our pricing page.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Chat Transcript
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Intent Recognition
- Knowledge Base Management
- Live Chat
- Monitoring

## Integrations (19 total)

- Confluence
- Freshdesk
- Freshservice
- Front
- Google Docs
- Google Drive
- Gorgias
- Help Scout
- HubSpot Service Hub
- Intercom
- JIRA Service Management
- Jira
- Kustomer
- Microsoft Teams
- Notion

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (807 reviews)
3. [Denser AI](https://www.softwareadvice.ie/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (80 reviews)
5. [Glassix](https://www.softwareadvice.ie/software/419790/glassix) — 5.0/5 (103 reviews)

## Reviews

### "A personal ChatGPT" — 4.0/5

> **Veronica** | *11 September 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like that eesel is different compared to other AI models in a way that the content are exclusively related to the company documentation. I think it’s a nice way to find information without asking to colleagues or wasting time in searching through files.
> 
> **Cons**: If the document is not well written , then eesel would have some trouble giving a correct output (but obviously this will depend on the document loaded and not eesel itself)
> 
> Overall positive

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/515353/eesel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/515353-eesel/> |
| en-AU | <https://www.softwareadvice.com.au/software/515353/eesel> |
| en-GB | <https://www.softwareadvice.co.uk/software/515353/eesel> |
| en-IE | <https://www.softwareadvice.ie/software/515353/eesel> |
| en-NZ | <https://www.softwareadvice.co.nz/software/515353/eesel> |

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