--- description: Review of VCA Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VCA Software | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [VCA Software](/software/51537/virtual-claims-adjuster) # VCA Software Canonical: https://www.softwareadvice.ie/software/51537/virtual-claims-adjuster Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/51537/virtual-claims-adjuster?page=2) > With a claims engine as its core, VCA Software (formerly known as Virtual Claims Adjuster) is a global SaaS platform focused on improving policyholder satisfaction and retention, while providing a next-generation ecosystem to improve intelligence and function for all stakeholders from insurance carriers to third party administrators, brokers, independent adjusters, captives and self-insured companies. The VCA platform simplifies and humanizes the claims journey – ultimately creating more customer lifetime value. > > Verdict: Rated **4.9/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 26 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: VCA Software - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: (Free Trial) - **Pricing Details**: - Cost Per Claim Option: $7 USD - Licensing Option: $299 USD - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Canada ## Features - API - Accounting Integration - Activity Dashboard - Alerts/Notifications - Billing & Invoicing - Case Management - Claims Adjuster Management - Claims Management - Claims Settlement - Claims Tracking - Client Portal - Co-Pay & Deductible Tracking - Compliance Management - Customer Management - Data Import/Export - Document Management - Electronic Claims - Forms Management - Invoice Management - Paper-Based Claims ## Support Options - 24/7 (Live rep) - Chat ## Category - [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software) ## Related Categories - [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software) - [Claims Management Software](https://www.softwareadvice.ie/directory/3405/claims-management/software) - [Insurance Agency Software](https://www.softwareadvice.ie/directory/4506/insurance/software) ## Alternatives 1. 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Because I can customize it it adapts well to exactly the area of business I would like to use it for. > > **Cons**: It looks old. To be competitive the UI needs a facelift. Other than that I can't think of any other dislikes. > > This is helping to better organize, store, and administer our claims. It is great to use on a daily bases and the fact that I can customize it to meet my needs what I truly enjoy. ----- ### "Effective to managing claims" — 5.0/5 > **Otilia** | *8 March 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: It was very user friendly , all the information l need is readily available . I did use all the options available as l did not need it . > > **Cons**: I did not like the fact that 90 day notice is required for cancellation . > > All information about the claim is easily available . I liked the fact that it can be accessed from anywhere. \[SENSITIVE CONTENT HIDDEN\] was very helpful with using the system. ----- ### "A small firms review of VCA." — 4.0/5 > **Craig** | *6 June 2023* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: As a long time user of VCA Software, I am very familiar with the system and like that VCA is always looking for ways to improve the product. It is easy to use and track my time and expenses which is why I have stayed with VCA when I set up my own business 7 years ago. > > **Cons**: I do not like the photo option for selecting photos to add to photo sheets. Many times when the photos are uploaded to the system they are not in the order they were taken which adds time to the process. If they were to stay in the order they were taken, it would make this process much easier and simpler to use. > > I have been pleased with the overall experience with VCA Software. I am concerned with the pricing increasing on a regular basis, as most of my clients are looking to keep claims costs lower, which greatly affects their and my bottom line. ----- ### "The Littleton Group Claim Review" — 4.0/5 > **Jeff** | *18 April 2017* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Easy to train on and very user friendly. Adjusters like it and it makes them more efficient. Has a good suite of management tools to ensure the adjusters are meeting their goals. > > **Cons**: The check writing capabilities. > > Customer Service is the best. System easy to use and easy to train new employees on. Very customizable and functional. Great value. ----- ### "Coast Claims Service Review" — 5.0/5 > **Tina** | *12 October 2016* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: That is is very user friendly, easy to train new staff on and that it is always changing and updating, and the support team are very fast to help when there is a problem. > > **Cons**: some of the functions i can do in Queries are limited > > Virtual Claims is a very easy program to use, Ilda Cairns is a wonderful rep to work with and is always available to problem solve whenever I or any of my staff have any questions. All of my adjusters find the program fast and simple to use and keep track of their claim in and i like the fact that it is always evolving and changing to keep up with our growing need and the changing demands from our clients. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/51537/virtual-claims-adjuster?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/51537/virtual-claims-adjuster) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data