---
description: Review of EngageLab Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageLab | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [EngageLab](/software/516271/EngageLab)

# EngageLab

Canonical: https://www.softwareadvice.ie/software/516271/EngageLab

> EngageLab is a customer engagement platform designed to help businesses manage interactions across multiple communication channels from a single system. It supports industries such as retail, ecommerce, financial services, news and media, travel, and gaming. The platform is built to streamline customer communication workflows and coordinate messaging across various touchpoints.

It includes omnichannel communication features that combine app push notifications, web push, SMS, email, and WhatsApp Business API into one centralized system. Marketing automation tools include a drag-and-drop workflow builder, AI-powered content creation, and pre-built templates for campaign deployment. The system is designed to handle high message volumes with fast delivery times and supports concurrent operations. Additional features include an omnichannel customer service platform with support for multiple agents and security tools such as OTP verification and AI-driven CAPTCHA for bot detection. It also offers user behavior tracking, cross-channel data integration, and analytics tools for monitoring campaign performance and user engagement.

The platform supports integration through API interfaces and SDKs compatible with various development languages. It complies with GDPR and DPPA regulations and includes features for fault transfer and system recovery. It is designed for reliability with continuous monitoring and alert systems to ensure consistent message delivery.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Metaverse Cloud

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Starting price
- **Target Audience**: Self Employed, 2–10, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish, Thai, Traditional Chinese
- **Available Countries**: China, France, Germany, Indonesia, Japan, Singapore, Spain, Thailand, United States

## Features

- API
- Activity Tracking
- Customer Experience Management
- Customer Segmentation
- Customisable Reports
- Email Campaign Management
- Email Management
- Engagement Tracking
- List Management
- Multi-Channel Communication
- Multi-Language
- Real-Time Data
- Template Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software)

## Alternatives

1. [Braze](https://www.softwareadvice.ie/software/298874/braze) — 4.7/5 (168 reviews)
2. [Intercom](https://www.softwareadvice.ie/software/378292/intercom) — 4.5/5 (1133 reviews)
3. [Customer.io](https://www.softwareadvice.ie/software/231190/customer-io) — 4.7/5 (87 reviews)
4. [Zoho Campaigns](https://www.softwareadvice.ie/software/392440/zoho-campaigns) — 4.3/5 (315 reviews)
5. [Emma by Marigold](https://www.softwareadvice.ie/software/426694/emma-by-marigold) — 4.2/5 (156 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/516271/EngageLab)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/516271-EngageLab/> |
| en-AU | <https://www.softwareadvice.com.au/software/516271/EngageLab> |
| en-GB | <https://www.softwareadvice.co.uk/software/516271/EngageLab> |
| en-IE | <https://www.softwareadvice.ie/software/516271/EngageLab> |
| en-NZ | <https://www.softwareadvice.co.nz/software/516271/EngageLab> |

-----

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