--- description: Review of Calilio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Calilio | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Calilio](/software/517054/Calilio) # Calilio Canonical: https://www.softwareadvice.ie/software/517054/Calilio Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/517054/Calilio?page=2) > Calilio is a cloud-based business phone system built for modern sales, support, and remote teams. It replaces traditional PBX hardware with VoIP technology, allowing businesses to manage calls, SMS, virtual numbers, call routing, recordings, analytics, and AI call reports from one online platform. With Calilio, teams can buy or port virtual phone numbers, make and receive business calls, share numbers across team members, route calls with IVR and business hours, manage outbound campaigns with a power dialer, and review customer conversations using AI-generated call reports. Calilio helps businesses improve call handling, reduce missed calls, support remote agents, track call outcomes, and understand customer conversations faster without relying on office desk phones or on-premise phone infrastructure. \#\# What is Calilio used for? Calilio is used for business calling, cloud telephony, inbound call management, outbound sales outreach, remote call center operations, virtual phone numbers, SMS/MMS communication, call recording, call monitoring, and AI-powered call review. It is suitable for businesses that need a modern phone system to manage customer communication across sales, support, operations, marketing, and distributed teams. \#\# Best For Calilio is best for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers that need a cloud-based phone system with virtual numbers, call routing, outbound calling tools, monitoring, analytics, and AI call reports. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Calilio ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User - **Pricing Details**: Calilio offers three flexible pricing plans: Standard, Premium, and Custom. Standard starts at $15/user/month ($12 annually) and includes core cloud phone features, while Premium starts at $35/user/month ($28 annually) and adds AI-powered call insights, advanced call management, and team collaboration capabilities. Enterprise customers can choose a Custom plan with dedicated account management, personalized support, and tailored communication solutions. Plans include bundled calling minutes, SMS allowances, and wallet credits for US and Canada, with additional usage billed based on destination, number type, and carrier rates. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus and 83 more ## Features - Activity Dashboard - Call Centre Management - Call Monitoring - Call Recording - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Communication Management - Conferencing - Contact Management - Customisable Reports - Dashboard - IVR - Recording - SMS Messaging - Sentiment Analysis - Virtual Call Centre - VoIP - Voice Mail ## Integrations (3 total) - LeadHeed - Pabbly Connect - Pipedrive ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software) - [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software) - [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software) - [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software) - [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (881 reviews) 2. [800.com](https://www.softwareadvice.ie/software/120982/800-com) — 4.7/5 (346 reviews) 3. [Nextiva](https://www.softwareadvice.ie/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) 5. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1205 reviews) ## Reviews ### "Reliable and User-Friendly VoIP Solution" — 5.0/5 > **Mohamad** | *9 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: High-quality calls with crystal-clear audio, zero delay, and uninterrupted connection. Prompt and friendly support team. Competitive call rates, ideal for small to medium-sized businesses. > > **Cons**: Honestly, there’s nothing I disliked about Calilio; it consistently met all our needs and exceeded expectations. > > My overall experience with Calilio has been very positive. It is simple to use, reliable, and supported by a responsive team, making communication smooth and efficient. ----- ### "Essential Communication Tool for Skill Assessment" — 5.0/5 > **Elise** | *20 April 2025* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: The call recording and search functionalities enable our team at SkillAssessmentAustralia.com to efficiently track client interactions, ensuring accurate and personalized support throughout the assessment process. > > **Cons**: Expanding the range of integrations with other project management tools would further enhance our workflow efficiency. > > The platform is really easy to use with 24/7 availability of the support team to any issues quickly. ----- ### "No responsibility for their poor service." — 1.0/5 > **Andrew** | *28 October 2025* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing really, it was hard to setup and customer service is terrible. I am fairly tech savvy and it took me nearly three hours to determine their servicces were not offered as promised. > > **Cons**: Customer service and their ability to accept responsibility for their shortcomings. The lie about their product offerings and then do not refund the entire amount when their services do not do the job. > > I did my research to find a virtual telephone number from Ireland that would support SMS messaging, Calilio's website said it did just that. I signed up, purchased a US number, then purchased a phone number in Ireland, however it did not support SMS. I contacted Calilio tech support and they informed me that the website was wrong, and SMS messaging is not supported. I asked for a refund and they held back $8.10 stating that these charges were not refundable to them, so they will not refund them to me. Outrageous customer service. They lie on their website, and then will not refund in full on the same day that the order was placed. ----- ### "Reliable Communication Solution for CDR Writing" — 5.0/5 > **Isabella** | *15 April 2025* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: The efficient call tracking and recording features enable our team to manage client interactions effectively, ensuring accurate and timely support throughout the CDR preparation process. > > **Cons**: Expanding the range of integrations with the other project management tools would further streamline our workflow and enhance productivity. > > The overall experience has been really amazing till now. Their support team is really amazing which provides 24/7 service to solve any issues if it arises. ----- ### "Great Solution for Communication" — 5.0/5 > **Everet** | *11 April 2025* | Writing & Editing | Recommendation rating: 9.0/10 > > **Pros**: The call recording and search functionalities enable our team at Writelion to efficiently track client interactions, ensuring accurate and personalized support throughout our content development process. > > **Cons**: Expanding the range of interactions with other project management tools would further enhance our workflow efficiency. > > The overall experience till now has been amazing. If more integrations can be added then it would be more better than this. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/517054/Calilio?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/517054/Calilio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data