---
description: Review of OnBoard Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: OnBoard | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Client Onboarding Software](/directory/4483/client-onboarding/software) > [OnBoard](/software/518840/Onboard)

# OnBoard

Canonical: https://www.softwareadvice.ie/software/518840/Onboard

> OnBoard by MVSI is an end-to-end merchant onboarding and compliance platform designed for regulated payments, fintech, and financial services. It helps organizations onboard and verify business customers while applying regulatory, risk, and compliance controls consistently from initial onboarding through ongoing monitoring.

The platform unifies digital onboarding, KYB, KYC, AML screening, risk decisioning, underwriting, and ongoing customer due diligence (OCDD) in a single system. By embedding compliance and risk controls directly into onboarding workflows, OnBoard enables faster, more secure, and audit-ready onboarding across multiple jurisdictions and languages.

OnBoard supports risk-based onboarding through configurable risk profiles, scoring models, and decision rules, allowing organizations to apply consistent policies while adapting to different jurisdictions, products, and risk appetites. Automated decision engines and intelligent workflow routing reduce manual effort, improve accuracy, and ensure onboarding decisions are applied consistently across teams.

Configurable onboarding journeys, drag-and-drop Smart Forms, dynamic contract generation, and fully white-labelled experiences enable teams to design compliant, brand-aligned onboarding processes while reducing friction for customers. Operational insights highlight friction points within onboarding workflows, helping teams improve completion rates and reduce delays without compromising compliance or control.

OnBoard provides cross-functional visibility across onboarding operations, supporting collaboration between compliance, risk, operations, and product teams. Real-time monitoring for sanctions, politically exposed persons (PEPs), and adverse media is applied as part of ongoing due diligence, with alerts triggered when risk or compliance status changes.

The platform operates across 120+ countries and 13+ languages, supporting organizations with global onboarding requirements. 

AML on Demand extends OnBoard with expert-led verification services, providing scalable, multilingual AML, KYC, KYB, OCDD, and remediation support across jurisdictions. 

Together, intelligent automation and expert verification enable regulated organizations to maintain compliance, manage risk, and scale onboarding operations with confidence.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: OnBoard by MVSI

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Latvian, Norwegian, Romanian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 81 more

## Features

- AI/Machine Learning
- AML Compliance
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Address Validation
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Background Screening
- Behaviour Tracking
- Behavioural Analytics
- CRM
- Case Management
- Checklists

## Integrations (12 total)

- AU10TIX
- CreditorWatch
- Creditsafe
- DCS
- Equifax
- Factiva
- GBG Identity Verification Solutions
- Global SIgn
- KyckGlobal
- Match
- Salesforce Platform
- greenID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Client Onboarding Software](https://www.softwareadvice.ie/directory/4483/client-onboarding/software)

## Related Categories

- [Client Onboarding Software](https://www.softwareadvice.ie/directory/4483/client-onboarding/software)
- [Financial Risk Management Software](https://www.softwareadvice.ie/directory/4165/financial-risk-management/software)
- [Governance, Risk and Compliance (GRC)](https://www.softwareadvice.ie/directory/3843/grc/software)
- [KYC (Know Your Customer) Software](https://www.softwareadvice.ie/directory/4611/kyc/software)
- [Risk Management Software](https://www.softwareadvice.ie/directory/4423/risk-management/software)

## Reviews

### "One stop shop" — 5.0/5

> **Anna** | *16 January 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: We are avid users of onboard. We refer all our new partners to use MVSi.
> 
> **Cons**: Times out quicker than I would like however I understand this is a security feature.

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### "Best in class\!" — 5.0/5

> **Sumeet** | *10 January 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: 1. The flexibility of automation available for onboarding and KYC/AML
2. Reporting provided
> 
> **Cons**: Some tasks like underwriting approval and OCDD reviews could be faster with a more intuitive GUI.

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### "Onboard Review" — 4.0/5

> **Brent** | *14 January 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Merchant boarding platform in one, with integrations into 3rd party and internal work flow and sales mgment software. Ability to work with us for new clients and definitely the people and management of the company.
> 
> **Cons**: while delivering a turn key solution, each onboarded client has a large cost attached, whether they are approved or not. Time to make changes or enhancements.
> 
> Has been a good engagement from my perspective, however other parts of the business will have a different view.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/518840/Onboard)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/518840-Onboard/> |
| en-AU | <https://www.softwareadvice.com.au/software/518840/Onboard> |
| en-GB | <https://www.softwareadvice.co.uk/software/518840/Onboard> |
| en-IE | <https://www.softwareadvice.ie/software/518840/Onboard> |
| en-NZ | <https://www.softwareadvice.co.nz/software/518840/Onboard> |

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