---
description: Review of Quest Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Quest | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Code Generator Software](/directory/4781/ai-code-generator-software/software) > [Quest](/software/518926/Quest)

# Quest

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> Quest is a customer engagement platform that uses AI-based agents to automate and manage interactions across various channels. It is designed to help businesses enhance customer activation, retention, and lifetime value while addressing churn through real-time engagement strategies.

The platform includes pre-configured AI agents for tasks such as lifecycle email marketing, user segmentation, omni-channel journey management, and retargeting campaigns. It enables teams to analyze real-time user signals to determine the effective next steps for customer interactions. Users can also create custom AI agents through a process involving avatar customization, instruction setting, ability selection, and deployment with real-time feedback.

Quest features a user-friendly interface that does not require coding expertise, allowing teams to implement and manage campaigns. It allows managers to consolidate data from multiple sources, offer analytics visualization, and centralize audience management. The platform adheres to enterprise-grade security standards, including SOC 2 Type II certification, an AI security framework, and encryption protocols.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Quest Labs
- **Founded**: 2022

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Autoresponders
- CRM
- Campaign Management
- Client Management
- Customer Engagement
- Customer Segmentation
- Deployment Management
- Encryption
- Engagement Tracking
- Generative AI
- Geotargeting
- Integrations Management
- Live Chat
- Marketing Automation
- Monitoring
- Multi-Channel Communication
- Onboarding
- Personalisation

## Integrations (15 total)

- Amplitude
- Databricks
- Discord
- Gmail
- Google Cloud BigQuery
- Google Sheets
- Klaviyo
- Mailchimp
- Mailmodo
- MongoDB
- Pendo
- Segment
- Slack
- Snowflake
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Code Generator Software](https://www.softwareadvice.ie/directory/4781/ai-code-generator-software/software)

## Related Categories

- [AI Code Generator Software](https://www.softwareadvice.ie/directory/4781/ai-code-generator-software/software)
- [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software)
- [User Experience (UX) Apps](https://www.softwareadvice.ie/directory/4258/ux/software)
- [Customer Engagement Software](https://www.softwareadvice.ie/directory/508/customer-engagement/software)
- [Low Code Development Platform](https://www.softwareadvice.ie/directory/4382/low-code-development/software)

## Alternatives

1. [TextCortex AI](https://www.softwareadvice.ie/software/323324/textcortex-ai) — 4.7/5 (237 reviews)
2. [CoSupport AI](https://www.softwareadvice.ie/software/435833/cosupport-ai) — 5.0/5 (10 reviews)
3. [Boost.AI](https://www.softwareadvice.ie/software/118473/boost-ai) — 4.8/5 (23 reviews)
4. [Gathr](https://www.softwareadvice.ie/software/500368/Gathr) — 4.8/5 (22 reviews)
5. [Ada](https://www.softwareadvice.ie/software/171805/ada) — 4.7/5 (15 reviews)

## Reviews

### "Gamify anything super fast" — 5.0/5

> **Lewis** | *26 March 2024* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Quest lets you gamify your product without getting into the weeds about game theory, complex mechanics etc. You just set it up, integrate and it's done.
> 
> **Cons**: They're still rolling out new features that I already want, but to be fair they're a startup and their team is super receptive to feature requests, so it's not a big deal.

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### "Lab quest lit" — 5.0/5

> **Jazzmen** | *5 May 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Quest is always nice, great and easy to go to for blood work and receive results fast.
> 
> **Cons**: I don’t like that the employer or someone from the location does not call once the results are back you just get a random email

-----

### "Amazing Gui" — 5.0/5

> **Verified Reviewer** | *16 December 2024* | Broadcast Media | Recommendation rating: 9.0/10
> 
> **Pros**: Easy Graphic User interface for quick understanding
> 
> **Cons**: Low quality information about features and functions

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### "Don't launch your PLG products without quest" — 5.0/5

> **Sriya** | *8 March 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We're scaling our product's GTM and moving into more PLG -\> quest has been instrumental in making that happen with their customizable onboarding and UI components+ SDK.
> 
> **Cons**: Nothing yet\! Their team is extremely responsive and all issues resolve within 24 hrs.

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### "Awesome tool" — 5.0/5

> **Shubham** | *22 March 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Awesome experience, great software, helped us a lot in onboarding and rewarding users without writing a single line of code. Looking forward to integrate more components from Quest labs in the future.
> 
> **Cons**: Quest offers a good selection of pre-built components, but I wish it was possible to create custom components and use Quest libraries for runtime rendering. This would allow us to replace some of our proprietary components with those from Quest.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/518926/Quest)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/518926-Quest/> |
| en-AU | <https://www.softwareadvice.com.au/software/518926/Quest> |
| en-GB | <https://www.softwareadvice.co.uk/software/518926/Quest> |
| en-IE | <https://www.softwareadvice.ie/software/518926/Quest> |
| en-NZ | <https://www.softwareadvice.co.nz/software/518926/Quest> |

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