---
description: Review of NEONNOW Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NEONNOW | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [NEONNOW](/software/519525/NEONNOW)

# NEONNOW

Canonical: https://www.softwareadvice.ie/software/519525/NEONNOW

> Experience the future of customer engagement with NEONNOW and embark on a journey of innovation, excellence, and success.

NEONNOW is a pioneering cloud-based contact center platform engineered to redefine the landscape of customer engagement within contact centers. 

Designed to deliver seamless and unparalleled experiences, NEONNOW integrates cutting-edge technologies, intuitive functionalities, and scalable solutions to empower businesses of all sizes to thrive in today's dynamic market.

At the heart of NEONNOW lies its commitment to elevating customer experiences. With a robust suite of features, NEONNOW enables businesses to create personalized interactions that resonate with customers, foster loyalty, and drive satisfaction. The platform's intelligent call routing ensures that callers are swiftly connected to the most suitable agents, optimizing efficiency and enhancing customer satisfaction. Furthermore, NEONNOW's AI-powered IVR application leverages natural language processing to deliver tailored customer journeys, automating routine interactions and freeing up agents to focus on more complex tasks.

NEONNOW is powered with AWS (Amazon Web Services) technology ensuring reliability, scalability, and security, providing businesses with the confidence to scale their operations and adapt to evolving customer needs. 

Furthermore, the platform's no-code environment empowers operational teams to customize workflows, make real-time adjustments, and drive innovation without the need for extensive technical expertise. This flexibility enables businesses to stay agile, responsive, and ahead of the curve in today's competitive landscape.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CloudWave

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Afghanistan, Argentina, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Canada, Chile, China, Colombia, Ecuador, Falkland Islands, France, French Guiana, Georgia, Germany and 35 more

## Features

- API
- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration

## Integrations (2 total)

- HubSpot CRM
- ServiceNow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Sobot](https://www.softwareadvice.ie/software/524506/Sobot) — 4.9/5 (96 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
4. [Amazon Connect](https://www.softwareadvice.ie/software/352892/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.softwareadvice.ie/software/95921/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Great AWS accelerator" — 5.0/5

> **Gavin** | *9 April 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Fast and cheap to deploy.  Plus the team who deployed it were great to work with
> 
> **Cons**: No real downsides to mention at this stage.
> 
> Fantastic, would highly recommend using NEONNOW and CloudWave.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/519525/NEONNOW)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/519525-NEONNOW/> |
| en-AU | <https://www.softwareadvice.com.au/software/519525/NEONNOW> |
| en-GB | <https://www.softwareadvice.co.uk/software/519525/NEONNOW> |
| en-IE | <https://www.softwareadvice.ie/software/519525/NEONNOW> |
| en-NZ | <https://www.softwareadvice.co.nz/software/519525/NEONNOW> |

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