---
description: Review of iiQ Ticketing Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: iiQ Ticketing | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [iiQ Ticketing](/software/520178/iiQ-Ticketing)

# iiQ Ticketing

Canonical: https://www.softwareadvice.ie/software/520178/iiQ-Ticketing

> "The help desk built for schools." 

School districts have different concerns from businesses that use industry-neutral help desk software. K-12 IT teams are dealing with thousands of devices not in the hands of employees, but rather in the care of young learners. These devices are always on the move between home and the classroom, and frequently fall victim to various forms of abuse and neglect that enterprise devices rarely see.

iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Incident IQ

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Routing
- Contact Management
- Customer Database
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Email Templates
- Event Calendar
- Forms Management
- K-12
- Knowledge Base Management
- Online Payments
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Real-Time Notifications

## Integrations (1 total)

- PowerSchool SIS

## Support Options

- Email/Help Desk

## Category

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [K-12 Software](https://www.softwareadvice.ie/directory/4232/k-12/software)

## Alternatives

1. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
2. [Milvus](https://www.softwareadvice.ie/software/246233/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3425 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [BeyondTrust Remote Support](https://www.softwareadvice.ie/software/127126/bomgar) — 4.6/5 (2010 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/520178/iiQ-Ticketing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/520178-iiQ-Ticketing/> |
| en-AU | <https://www.softwareadvice.com.au/software/520178/iiQ-Ticketing> |
| en-GB | <https://www.softwareadvice.co.uk/software/520178/iiQ-Ticketing> |
| en-IE | <https://www.softwareadvice.ie/software/520178/iiQ-Ticketing> |
| en-NZ | <https://www.softwareadvice.co.nz/software/520178/iiQ-Ticketing> |

-----

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