---
description: Review of Kanal Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kanal | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Kanal](/software/521201/Kanal)

# Kanal

Canonical: https://www.softwareadvice.ie/software/521201/Kanal

> Kanal is a WhatsApp marketing platform built for Shopify e-commerce stores, from emerging direct-to-consumer brands to established online retailers. The software is cloud-based and connects directly to Shopify to sync customer and order data automatically. Core features include WhatsApp campaign broadcasting, automated messaging flows, abandoned cart recovery, and two-way customer conversations — all managed from a single dashboard. Stores can segment their customer lists and send targeted promotions or transactional updates through WhatsApp, a channel known for high message open rates compared to email. The abandoned cart recovery tool sends automated follow-up messages to shoppers who leave without completing a purchase, helping stores recover lost sales without manual effort. Kanal also includes a shared team inbox so multiple agents can handle customer replies in one place. Support is available via live chat and a knowledge base, making it accessible for store owners without a dedicated technical team.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Kanal

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- API
- CRM
- Campaign Management
- Marketing Automation

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/521201/Kanal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/521201-Kanal/> |
| en-AU | <https://www.softwareadvice.com.au/software/521201/Kanal> |
| en-GB | <https://www.softwareadvice.co.uk/software/521201/Kanal> |
| en-IE | <https://www.softwareadvice.ie/software/521201/Kanal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/521201/Kanal> |

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