--- description: Review of Fixique Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fixique | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Project Management Software](/directory/4430/project-management/software) > [Fixique](/software/521685/Fixique) # Fixique Canonical: https://www.softwareadvice.ie/software/521685/Fixique > Fixique is a cloud-based platform designed for startups and medium-sized businesses performing software and website development, digital marketing and more. It helps streamline operations, optimize productivity and streamline collaboration across teams and projects. Service desk management feature of Fixique assists with handling of customer inquiries, support tickets and internal issues. It offers customizable ticketing workflows that helps businesses manage and resolve issues and optimize customer satisfaction. It offers a dedicated space for project discussions, allowing team members to collaborate, share ideas and stay aligned on project goals and updates. The platform includes Kanban and Scrum boards that assists with visualizing tasks, tracking progress, and managing workloads. It provides an overview of tasks at different stages, while the Sprint board helps teams focus on specific goals during sprint cycles. Fixique's workflow management tools enable businesses to create and customize workflows for different projects and departments. This assists with task management, project execution and predictable outcome generation. The platform includes a customer portal, allowing clients to submit requests, track project progress and communicate with the service team. The tool supports service level agreement (SLA) management, allowing businesses to define and track key performance metrics. This helps ensure that service delivery meets the agreed-upon standards and timelines, optimizing accountability and customer satisfaction. The timesheet log feature allows team members to log their hours, making it easier to track project costs and manage resources. The platform also includes a release notes management tool, enabling businesses to document and share updates, new features and bug fixes with stakeholders. Fixique is a service desk management and project collaboration tool that helps manage projects and service desks, handle internal projects and client work, manage team communication, optimize operations and more. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fixique ## Commercial Context - **Starting Price**: US$18.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Agile Methodologies - Alerts/Notifications - Client Portal - Collaboration Tools - Commenting/Notes - Customizable Fields - Document Management - File Sharing - Idea Management - Issue Management - Kanban Board - Multiple Projects - Prioritisation - Project Planning/Scheduling - Reporting/Project Tracking - Resource Management - Task Management ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Project Management Software](https://www.softwareadvice.ie/directory/4430/project-management/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.ie/software/355240/clockify) — 4.8/5 (9259 reviews) 2. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15457 reviews) 3. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13644 reviews) 4. [Trello](https://www.softwareadvice.ie/software/430585/trello) — 4.5/5 (23594 reviews) 5. [monday.com AI Work Platform](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6095 reviews) ## Reviews ### "Aweseome tool for project management." — 5.0/5 > **Suresh** | *24 July 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: We were looking for a similar solution to JIRA in terms of affordability. Our project manager and business analyst were researching together for the right tool and they found Fixique. It has almost all the features that are needed for helpdesk and project management. In terms of cost and affordability: there is no hidden cost and it is more affordable than similar providers. > > **Cons**: Well, there are not many as I can remember now. If you are looking in terms of features then it has almost all the essential features other platforms offer. However, I have used JIRA before so you might feel Fixique provides less customisation than JIRA. But believe me, there are enough customisation options available that are needed for SMEs. > > It's good. We have got what we expected. ----- ### "Affordable all-in-one helpdesk that our whole team actually uses" — 5.0/5 > **Zakee** | *3 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Value for money is the standout — a full service desk, project boards, task management and IT assets in one flat-priced platform instead of paying per agent. Ease of use: the ticket and board views are clean and new staff pick it up quickly. Project collaboration is strong — @mentions, shared notes, checklists and a branded customer portal keep everyone (and customers) on the same page. Task management with kanban boards, sub-tasks and checklists keeps work visible, and the built-in time tracking (start/stop timer on tickets) means we don't need a separate tool. Customer support has been genuinely responsive — feedback and fixes get turned around fast. > > **Cons**: As a newer product there's the occasional rough edge, and there's a small learning curve when first setting up projects and workflows. We've hit a few minor bugs, but they've been acknowledged and resolved quickly rather than lingering. A few advanced reporting/time-tracking options are still maturing. > > Very positive. Fixique replaced several disconnected tools with one system for tickets, projects, tasks and time — at a price that lets us add people without watching the bill. Setup was straightforward, collaboration across the team improved, and support stands behind the product. Recommended for teams wanting an affordable, genuinely all-in-one helpdesk. ----- ### "Fabulous Fixique" — 5.0/5 > **Jason** | *3 August 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Clean interface, intuitive design, amazing support. I've made a few suggestions and boy have Fixique delivered. They have gone out of their way to implement these suggestions. I feel bad as I'm still on the 30-day trial and I haven't even subscribed yet. There is no doubt the Fixique team is passionate about their product, happy to support them going forward. > > **Cons**: Not much to fault here. Every suggestion I've made they have actioned, whether is a large addition like SSO or something small like tweaks to the SLA system. > > We were looking for a cost-effective Helpdesk, I stumbled on a link in a Reddit post, so I thought I'd give them a try. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/521685/Fixique) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data