--- description: Review of TheySaid Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TheySaid | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [TheySaid](/software/522140/Theysaid-AI-Survey) # TheySaid Canonical: https://www.softwareadvice.ie/software/522140/Theysaid-AI-Survey Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/522140/Theysaid-AI-Survey?page=2) > TheySaid AI Survey is a cloud-based survey platform that provides micro-surveys and conversational bots to collect real-time insights throughout the customer journey. The software leverages AI technology to recommend relevant questions, engage customers via existing platforms as if they are chatting with you, analyze open-ended responses and automatically trigger workflows based on feedback. Additionally, Theysaid AI Survey allows users to train AI by entering their company website or internal document and generate AI summaries of the survey results. > > Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 31 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Theysaid ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: $49/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 360 Degree Feedback - AI Copilot - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - CRM - Conditional Logic - Continuous Feedback - Customer Experience Management - Customisable Branding - Customisable Templates - Dashboard - Data Analysis Tools - Data Import/Export - Drag & Drop - Email Marketing - Feedback Management - Generative AI - Live Results Sharing - Mobile Survey ## Integrations (4 total) - HubSpot CRM - Salesforce Desk - Salesforce Platform - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) ## Related Categories - [Survey Software](https://www.softwareadvice.ie/directory/4503/survey/software) - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Polling Software](https://www.softwareadvice.ie/directory/4705/polling/software) - [Employee Engagement Software](https://www.softwareadvice.ie/directory/3397/employee-engagement/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.ie/software/449992/Enquetes-Maken) — 4.6/5 (1782 reviews) 2. [Google Forms](https://www.softwareadvice.ie/software/179230/google-forms) — 4.7/5 (11589 reviews) 3. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10513 reviews) 4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2927 reviews) 5. [Typeform](https://www.softwareadvice.ie/software/324633/typeform) — 4.7/5 (982 reviews) ## Reviews ### "TheySaid is the AI tool you need to maximize your survey relevance and impact" — 5.0/5 > **Eddie** | *1 April 2026* | Oil & Energy | Recommendation rating: 9.0/10 > > **Pros**: Creating survey templates and training the AI is very easy and intuitive. The support TheySaid offered was also top notch\! > > **Cons**: I liked all the functionality I used. Nothing bad to say here. > > I was under a time crunch to get a survey created and distributed to 700+ companies. TheySaid helped me create and test my survey, as well as train the AI to be able to ask informed follow-up questions that were both relevant and impactful. Great product\! ----- ### "Helps us do user testing with low costs" — 5.0/5 > **Marcus** | *20 August 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Every time we wanted to validate a new direction, we used to call an agency or book moderated sessions, and the bill added up fast. That cost quietly decided how often we were even allowed to test, which meant most decisions just shipped on instinct. This changed that completely. We run the studies ourselves, the AI moderates every session and handles the analysis, and there are no per-session charges or agency retainers in the way. The thing I worried about most was whether the insight would be shallow without a human moderator, and it just was not. The follow-up questions it asks when a user hesitates pull out the same kind of detail I used to pay a researcher to get. We went from validating one big bet a quarter to testing three or four directions in the same window. > > **Cons**: We still occasionally bring in an outside specialist for a very high-stakes study, mostly out of habit and wanting a second set of eyes. And reaching very niche audiences through the panel costs more, which is fair but worth budgeting for. > > For a team that has to validate constantly but cannot justify agency money each time, this opened up what we can actually do. We test more, spend less, and the quality held up. It changed how often real customer evidence shows up in our decisions. ----- ### "Makes Customer Research Much Easier to Manage" — 5.0/5 > **Nick** | *16 September 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: One of the things we appreciate about TheySaid is how quickly we can set up research and start collecting useful customer input. We have used it for surveys and interviews when we wanted to understand how shoppers react to products, messaging, and different aspects of the buying journey. The AI capabilities are particularly helpful when there are a large number of responses to work through. Instead of manually reviewing everything from scratch, we can identify common patterns and areas that deserve further attention. > > **Cons**: It took some time for our team to become comfortable with all of the available tools. A more guided setup for first-time users would make the initial experience easier. > > TheySaid has helped us make customer research a more manageable part of our workflow. It is especially useful when we need feedback quickly and don't want the research process to become overly complicated. ----- ### "TheySaid transformed the way we conduct user testing" — 5.0/5 > **Andrew** | *12 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: TheySaid helped our team reduce the amount of time we spent reviewing research sessions. Instead of watching every recording from beginning to end, the AI automatically highlighted the most important moments, generated transcripts, and summarized key themes. The AI moderator also asked relevant follow-up questions that uncovered insights we probably would have missed. The platform has made our research process much faster and easier to share with stakeholders. > > **Cons**: The platform includes many AI-powered features, so it took our team a little time to understand how to get the most value from everything available. We also would like to see additional customization options for exported reports and dashboards so they can better match the way we present findings internally. These are relatively small improvements compared to the overall value the platform provides. > > Our overall experience has been very positive. TheySaid helped us shorten our research cycle, reduce manual work, and make product decisions with greater confidence. We spend much less time organizing feedback and much more time acting on insights. The platform has become an important part of how we validate ideas and improve the user experience across our products. ----- ### "A Practical AI Research Tool That Fits Our Workflow" — 5.0/5 > **Sigurður** | *17 August 2026* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: We were looking for a faster way to collect user feedback without adding extra manual work to our team. TheySaid stood out because creating surveys was simple, and the AI summaries made it much easier to understand what users were saying. Instead of reading every response one by one, we could quickly spot trends and focus on the feedback that mattered most. The interface is modern, responsive, and easy for new team members to learn. > > **Cons**: The platform already offers a wide range of features, so it can take some time to discover everything that's available. We'd also welcome more customization for reports and additional integrations with other project management tools. > > Our experience has been very positive. TheySaid has helped us speed up user research, reduce the time spent analyzing feedback, and make product discussions more data-driven. It's become a useful part of our research process and has helped us gather customer insights more efficiently. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/522140/Theysaid-AI-Survey?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/522140/Theysaid-AI-Survey) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data