---
description: Review of Boxly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Boxly | Reviews, Pricing & Demos - SoftwareAdvice IE
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# Boxly

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> Boxly is a cloud-based software that helps businesses manage their leads. It consolidates leads from various sources like websites, social media, and more into a single, easy-to-use inbox. The software caters to a range of industries, including dental practices, cosmetic clinics, hotels, wedding venues, restaurants, golf clubs, and real estate.&#10;&#10;Boxly's key features include an AI-powered lead manager that automates repetitive tasks. This includes assigning leads, sending follow-up reminders, and moving leads through the sales pipeline. The software also offers customizable automated workflows to deliver services smoothly. It provides comprehensive reporting on leads, sales, marketing sources, and team performance. Additionally, Boxly's website chatbot engages visitors, captures leads, and qualifies them.&#10;&#10;Designed with simplicity in mind, Boxly replaces complicated CRMs and spreadsheets. This makes it easier for businesses to handle leads, improve customer experiences, and increase sales. The software integrates with various lead channels, offers ready-to-use reply templates, and provides a mobile app to help businesses stay on top of leads.
> 
> Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 29 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EnquiryBot

## Commercial Context

- **Starting Price**: £97.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Notifications
- CRM
- Customizable Fields
- Drag & Drop
- Email Tracking
- For Sales Teams/Organizations
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Monitoring
- Pipeline Management
- Real-Time Data
- Reminders
- Reporting/Analytics
- Sales Reports
- Social Media Integration

## Integrations (12 total)

- CareStack
- Dentally
- EnquiryBot
- Facebook Business Suite
- Gmail
- Instagram
- Microsoft Outlook
- SMS
- Typeform
- Unbounce
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4468 reviews)
2. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (607 reviews)
3. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews)
4. [Meritto](https://www.softwareadvice.ie/software/340562/comprehensive-admission-suite) — 4.6/5 (619 reviews)
5. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (738 reviews)

## Reviews

### "Use of Boxly" — 5.0/5

> **Tanya** | *8 June 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about boxing was how easy it was to get involved and stay motivated. From the beginning, the training was straightforward to follow, and each session had a clear purpose, which made learning enjoyable rather than overwhelming. I also liked how boxing combines fitness, discipline, and technique in a way that feels rewarding very quickly. The environment was supportive, and the coaches explained everything clearly, helping me build confidence step by step. Another thing I enjoyed was that boxing challenges both your physical and mental strength, while still being fun and engaging. Overall, it was an accessible and motivating experience that kept me interested throughout.
> 
> **Cons**: What I liked least about Boxly was that some parts of the setup process were quite complicated and time-consuming. On one particular day, we had difficulties connecting all the leads and channels correctly, which made the process frustrating at times. The biggest issue was linking the Facebook channels, as there were several connection problems that took a while to resolve. Because everything needed to be connected properly for the system to work smoothly, even small technical issues caused delays and confusion. Although the support and guidance eventually helped solve the problems, the setup experience could have been simpler and more user-friendly, especially for people who are new to the platform.
> 
> Overall, my experience with Boxly was positive and enjoyable. I found the platform useful and easy to use once everything was set up correctly. It helped organise leads and communication channels in a more efficient way, which made daily tasks easier to manage. Although there were some challenges during the setup process, especially when connecting the Facebook channels and other leads, the issues were eventually resolved with support and patience. I also appreciated how the system brought everything together in one place, making it more convenient to track and manage activity. Overall, the experience was valuable, and I learned a lot while using the platform.

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### "Make the change" — 5.0/5

> **Clare** | *29 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Lead Management and Customer Support from \[sensitive content hidden\] was exceptional service. Vey easy to use and straight forward, great value for money.
> 
> **Cons**: Nothing at present, still coming to grips, the training provided was excellent and we are able to review all the training taken place at our own leisure.
> 
> Very delighted with Boxly all our enquiries in one place from our socials, emails and whatsapp, very easy to use, no leads lost or misplaced, picks everything up from dentally will be great to see the financial benefits in due course regards to our marketing. \[sensitive content hidden\] is most helpful and full of energy really east to speak with and most importantly very friendly. Highly recommended after using several CRM systems.

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### "wello review" — 4.0/5

> **Felix** | *3 November 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Boxly CRM made lead management seamless—intuitive interface, fast follow-ups, and great team support\!
> 
> **Cons**: The email marketing suite is not easy to handle. It would be great if Boxly helped  with the generation of new leads. The bot is not responsive.
> 
> WE have only just started using the system and need to built and optimise all automations. Looking forward to using it.

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### "A Fantastic System Supported by an Outstanding Team" — 5.0/5

> **Emma** | *10 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The implementation and support from the Boxly team have been exceptional from start to finish. The training, guidance, documentation, and ongoing support were outstanding, and we always felt fully supported throughout the process. The team went above and beyond to ensure everything ran smoothly, and no question or request ever felt like too much trouble. The customer service has genuinely been second to none.
> 
> **Cons**: Honestly, very little. Any questions or challenges we encountered were addressed quickly and professionally by the team. Our experience has been overwhelmingly positive.
> 
> We have implemented new systems before and, in our experience, there are usually a few stressful moments, unexpected issues or last-minute firefighting during go-live. Our experience with Boxly was completely different.&#10;&#10;From the initial planning stages through to implementation and go-live, everything was exceptionally well organised, communicated and supported. The team made what could have been a daunting project feel manageable, straightforward and even enjoyable.&#10;&#10;The system itself has also exceeded our expectations. Boxly is intuitive, easy to navigate and has quickly become embedded into our day-to-day operations. It has streamlined workflows, improved visibility across our processes and given our team greater confidence and consistency in managing tasks, communications and follow-up activities. Rather than feeling like just another piece of software, it feels like a platform that has been thoughtfully designed around the practical needs of busy teams.&#10;&#10;The go-live itself was remarkably smooth and, for the first time after a major system implementation, we found ourselves sitting back and simply appreciating how well everything had gone. The level of care, patience, professionalism and expertise demonstrated by the Boxly team has been outstanding.&#10;&#10;We would not hesitate to recommend Boxly. The product is excellent, but what truly sets Boxly apart is the people behind it. Their commitment to customer success is evident in everything they do, and we are genuinely grateful for the support we've received throughout the journey. are genuinely grateful for the support we've received throughout the journey.

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### "Honest Review" — 5.0/5

> **Sangita** | *23 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: This will help us track new leads, move them through different stages, and bring all leads from different platforms into one place.
> 
> **Cons**: As it integrates with Voice Stack, once a call is made it should automatically move to the next stage. It would also be helpful to have a snooze option, so when it’s due, it appears in the “Things to Do” list.
> 
> It has been great so far, and I am still learning how to use it. It is very user friendly. Also each user has their own log in details.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/523014/Boxly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/523014-Boxly/> |
| en-AU | <https://www.softwareadvice.com.au/software/523014/Boxly> |
| en-GB | <https://www.softwareadvice.co.uk/software/523014/Boxly> |
| en-IE | <https://www.softwareadvice.ie/software/523014/Boxly> |
| en-NZ | <https://www.softwareadvice.co.nz/software/523014/Boxly> |

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