--- description: Review of Rev.io PSA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rev.io PSA | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/4135/psa/software) > [Rev.io PSA](/software/523602/Rev-io-PSA) # Rev.io PSA Canonical: https://www.softwareadvice.ie/software/523602/Rev-io-PSA Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/523602/Rev-io-PSA?page=2) > Rev.io PSA is a business management solution that combines professional services automation, enterprise resource planning and customer relationship management capabilities. The solution is designed to streamline workflows and improve efficiency for service providers in various industries. These include telecommunications, wireless and IoT, audiovisual installation, security and alarm integration, and managed print services. Rev.io PSA offers features to help businesses optimize their operations. It provides tools to improve field technician tracking and utilization. The software allows businesses to time track technicians, use a dynamic interface to manage resources and open jobs, and boost technician utilization rates. Rev.io PSA also automates and enhances the ticketing process. This reduces time spent on service requests and generates service orders automatically. Additionally, the software offers simple inventory management. Additionally, it provides enhanced visibility, cost tracking and an intuitive interface for purchase orders, delivery tracking and RMA processing. For sales teams, Rev.io PSA includes automation features. These helps generate quotes and proposals, build and manage the sales pipeline and analyze sales performance. Additionally, it assists service providers in focusing on the opportunities and communicating with customers and prospects. > > Verdict: Rated **3.8/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 54 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rev.io - **Location**: Atlanta, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting Integration - Activity Tracking - Asset Tracking - Big Data Analytics - Billing & Invoicing - CRM - Connectivity Management - Data Management - Device Management - Predictive Analytics - Project Management - Proposal Generation - Real-Time Notifications - Resource Management - Third-Party Integrations - Time & Expense Tracking - Workflow Management ## Support Options - Email/Help Desk - Phone Support ## Category - [Professional Services Automation Software](https://www.softwareadvice.ie/directory/4135/psa/software) ## Related Categories - [Professional Services Automation Software](https://www.softwareadvice.ie/directory/4135/psa/software) - [IoT Software](https://www.softwareadvice.ie/directory/4273/iot/software) ## Alternatives 1. 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Overall, they seem to be falling behind other competitors in regard to new features and such > > We have been on this software for 9 years now. We love the company and their support. Almost unmatched. The software has been very good for our business. We could not have gotten to where we are without it. Is it perfect - nope - what software is. But, for the most part, it helps way more than not and is overall a very solid and helpful product. ----- ### "Tigerpaw has been the backbone of our ticketing system for years" — 4.0/5 > **Brad** | *9 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What's not to like? This software does it all and has integrations for 3rd party. > > **Cons**: Nothing to dislike. They have made constant improvements over the years as tech has developed. ----- ### "Tigerpaw One Success" — 5.0/5 > **Edward** | *29 December 2018* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Ease of use... I was able to take on-line classes and learn what was needed to do the implementation quickly. Data is logical, and can be downloaded and manipulated and then uploaded > > **Cons**: Changing screen content is a major change. Some of the screens need different data and you cannot make changes yourself. > > Good bang for the buck, the customer service people are friendly and helpful. ----- ### "Just passed our two year milestone\!" — 5.0/5 > **Jim** | *4 May 2018* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: We've been on Tigerpaw two years and two days as this review is being written. Our company can not express enough how happy we are with our choice to move to Tigerpaw. Wish we would have done it 12 years ago when it was unfortunately outvoted by the owners would picked a CRM solution that we had to create multiple workarounds in Microsoft Access and other applications just to make useable. A lot of time and money wasted. Now that we are on Tigerpaw, life is a whole lot easier especially for the I.T. Department. As of today we have 26679 active accounts and roughly 1500 active Subcontractors loaded in Tigerpaw. With these numbers it's easy to see that we use Tigerpaw to it's fullest capabilities. We just upgraded to Version 17 so we can take advantage of the new REST API integration that Tigerpaw has added. We plan on bringing in a 3rd party Helpdesk solution to further enhance our capabilities and the new API should make the connection seamless. > > **Cons**: The Web Portal does not work well for a company like ours and the way we have the Tigerpaw database set up. However, with an open API we can overcome this. > > Tech support is top notch and the Ask The Expert webinars Tigerpaw puts on each day are extremely helpful. It provides these webinars know their product inside and out. ----- ### "How I missed My Tiger Paw" — 5.0/5 > **Angel** | *4 May 2018* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: After over 25 Years in the POS industry here is how I look back at my CRM experiences. Firstly I started in 1987 with a dispatch program that came with our accounting system (Automated Service) .. and a separate CRM for sales.. as time progressed that company exploded and needed an integrated solution. then we moved to Astea CRM for service .. it was bulky and slow. but had huge data crunching capabilities.. I then moved to a company that had been using Tiger Paw.. I learned to love the "list" mentality of Tiger Paw.. over time I launched my own company and thought I need something better than that "legacy looking system"... I then signed up for one APP based program after another.. two years in.. I decided to price out Tiger Paw.. and I thought .. wow that's expensive.. and ended up with Connect Wise. NOW.. the monthly subscription model seemed great .. less money up front .. but that turned into less functionality up front .. then came Dtools.. great for quoting , less impressive for Sales CRM and Service .. now I'm happy to say I'm back with my trusty Tiger Paw.. it was a long Journey.. > > **Cons**: Just wish I had a better report building capabilities within the program and better ways to present quotes to clients.. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/523602/Rev-io-PSA?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/523602/Rev-io-PSA) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data