---
description: Review of Userorbit Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Userorbit | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Userorbit](/software/523856/Userorbit)

# Userorbit

Canonical: https://www.softwareadvice.ie/software/523856/Userorbit

> Userorbit is designed for SaaS product, growth, customer success, and support teams that want to improve activation, adoption, and retention without stitching together separate onboarding, feedback, documentation, and analytics tools. Teams can create no-code product tours and checklists, run NPS, CSAT, and custom surveys, collect and prioritize feedback, share a public roadmap and changelog, and publish searchable help content from one workspace.

Product managers can see where users struggle through product analytics and session replay, then use those insights to improve onboarding or announce a change. Customer-facing teams can handle requests across in-app support, the help center, email, and Slack in a shared Support Suite. Interactive demos and demo videos also help prospective users understand the product before they sign up.

Userorbit's AI agents and codebase intelligence can help draft content, classify feedback, identify themes, surface insights, and keep help articles, tours, and announcements aligned with product changes. The platform supports cloud deployment, an open API, and integrations including Slack, GitHub, and Zapier. Self-service resources include a knowledge base, documentation, videos, live online training, chat, and email support.

Userorbit is a strong fit for growing software companies that want one connected system for helping users reach value, communicating what changed, learning what customers need, and closing the feedback loop.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Userorbit

## Commercial Context

- **Starting Price**: US$23.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Userorbit uses tiered subscription pricing with monthly and annual billing. Annual plans include a 20% discount. Launch starts at $23/month, Growth at $95/month, and Scale at $249/month on annual billing; Enterprise pricing is customized for requirements such as custom limits, SLA, dedicated support, and deployment options. A 14-day free trial is available. Plans can be changed or cancelled as needs evolve, and additional event usage is billed transparently.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customer Communication
- Customer Experience Management
- Event Triggered Actions
- In-App Training
- Knowledge Base Management
- Knowledge Management
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- User Onboarding

## Integrations (3 total)

- GitHub
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Digital Adoption Platforms](https://www.softwareadvice.ie/directory/4379/digital-adoption-platform/software)
- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Reviews

### "Super useful tool\!" — 5.0/5

> **Catherine** | *27 July 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: We are having a lovely experience at intervoo.ai using UserOrbit.
•⁠  ⁠We were able to integrate the feedback and tour option very seamlessly into our product.
•⁠  ⁠We were able to announce features and updates to our users as and when we deployed new features.
•⁠  ⁠The analytics features like the session replays and surveys, have been really helpful in understanding user behaviour.
> 
> **Cons**: There is a lot of functionality in the platform.As much as it is a good thing it may take some time to navigate and figure out. However, whenever we had questions / needed support the team was always helpful and quick to respond.
> 
> Its been a really useful tool..💯Our overall experience has been excellent. Would highly recommend Userorbit.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/523856/Userorbit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/523856-Userorbit/> |
| en-AU | <https://www.softwareadvice.com.au/software/523856/Userorbit> |
| en-GB | <https://www.softwareadvice.co.uk/software/523856/Userorbit> |
| en-IE | <https://www.softwareadvice.ie/software/523856/Userorbit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/523856/Userorbit> |

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