--- description: Review of Petboost Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Petboost | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Petboost](/software/524550/Petboost) # Petboost Canonical: https://www.softwareadvice.ie/software/524550/Petboost > Petboost is Australian pet business software for professionals who want less admin and more time with animals. We built it because we ran a pet business and lived the chaos of multiple tools. \*Who is Petboost For\* Solo groomers needing professional booking and payments without complexity. Daycare operators managing capacity, packages, and team schedules. Boarding facilities tracking stays, feeding requirements, and kennels. Dog trainers running puppy schools with proper enrolment tracking. Pet sitters coordinating teams across suburbs with client updates. Multi-service businesses under one roof, and vet clinics adding non-medical services alongside clinical ops. Multi-location groups, franchise networks, and expansion-ready brands running two or more sites. Solo operators to 50+ teams. \*How Petboost Helps\* Replace Multiple Tools One platform for scheduling, customers, payments, invoices, packages, and communications, instead of a calendar app, a payment processor, and spreadsheets. Reclaim Your Evenings Automatic Actions handle repetitive tasks. Confirmations, reminders, payments, invoices, and receipts run automatically. Protect Revenue Card-on-file for bookings, deposits taken when customers book online (pre-pay in full, or a partial percentage or fixed amount, overridable per service), pre-auth holds, and auto cancellation fees. Chase a missing agreement, card, or vaccination certificate with a one-tap SMS. Abandoned booking recovery wins back incomplete bookings. 24/7 Booking An online portal open anytime, with size, breed, animal-type, and vaccination rules enforced automatically. Recurring \& Package Revenue Prepaid bundles and memberships purchased online. Credits and benefits track automatically, with percentage or fixed-dollar member discounts. Stay On Top Of Vaccinations Owners upload certificates, your team reviews and approves them, and bookings can be gated on approval. Expiry reminders go out before a certificate lapses. Go Paperless Digital intake forms with e-signatures, auto-sent on booking. Custom fields, tags, and custom pet attributes capture the data you need, and you can filter and export on all of them. Report cards keep pet owners informed. Market Without A Design Tool Social Studio turns any service, package, membership, or course into a branded Instagram post. Available Times Studio publishes your real openings the same way. Never Overbook Capacity limits per station, kennel, or vehicle. Real-time tracking prevents overbooking. \*Pricing (all prices AUD)\* Business Pro: $65/month (waived at $7,500+ card payments/month). 1.4% booking fee plus Stripe (1.7% + $0.30). 450 appointments/month, 500 SMS/month. Business Flex: $135/month (waived at $13,500+ card payments/month). 1.4% booking fee, and you bring your own EFTPOS terminal for in-person card payments at your existing merchant rates. 650 appointments/month, 700 SMS/month, no fees on cash or bank transfer. Business Max: $240/month (waived at $20,000+ card payments/month). 1.2% booking fee (the lowest rate) plus Stripe. Unlimited appointments, 1,000 SMS/month, no per-appointment or cash/bank transfer fees. Petboost Enterprise: custom pricing, scoped on a call. For groups running two or more locations. Enterprise HQ dashboard, cross-location reporting, consolidated billing, role-based permissions across sites, and a branded booking portal per location. Dedicated account manager, sub-4-hour support SLA, 99.9% uptime SLA, Australian data residency, and white-glove onboarding. No per-seat fees. Pro, Flex, and Max share the same feature set; only limits, fees, and pricing model differ. Unlimited team members on every plan, with no per-seat fees. \*Getting Started\* 14-day free trial. No credit card required. Australian-owned with same-timezone support. Import existing data; onboarding support included. > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Petboost ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Flexible, transparent pricing built for pet businesses of all sizes. Petboost offers three plans for single-site pet businesses - Business Pro, Business Flex, and Business Max - plus Petboost Enterprise for multi-location groups. No hidden fees, no per-seat charges, no module unlock costs. Choose the plan that fits your business today and scale as you grow. Business Pro: $65/month subscription plus 1.4% booking fee and 1.7% + $0.30 Stripe card processing per transaction. Designed for growing businesses ready to automate. Includes online booking portal, Stripe payments with card-on-file, no-show protection, SMS + email reminders, Automatic Actions (auto-pay, auto-complete), packages and prepaid bundles, memberships and subscriptions, custom fields and digital intake forms with e-signatures, report cards, group courses, digital agreements, smart Google review requests, bulk SMS announcements, abandoned booking recovery, Grazi AI business assistant (beta), and Stripe Bank Feed sync to Xero. Process $7,500+/month in card payments and your subscription is waived. Business Flex: $135/month subscription plus 1.4% booking fee and 1.7% + $0.30 Stripe card processing per transaction. Same feature set as Business Pro, but zero fees on cash, bank transfer and own-terminal EFTPOS payments. Designed for established businesses that already have their own card terminal and want to keep 100% of offline revenue. Business Max: $240/month subscription plus 1.2% booking fee (lowest rate) and 1.7% + $0.30 Stripe card processing per transaction. Designed for established, high-volume operations. Unlimited appointments with no caps or overage fees, no fees on cash or bank transfer payments, higher SMS allocation, priority support with a dedicated account manager, and subscription waived at $20,000+/month card volume. Petboost Enterprise: custom pricing for businesses running two or more locations. Run every site from one Enterprise HQ with centralised control, cross-location reporting, and consolidated organisation-level billing. Includes a dedicated account manager, priority support with a 99.9% uptime SLA, Australian data residency, and white-glove onboarding with hands-on data migration. Contact us for a tailored quote. Localised payment processing: Petboost uses Stripe Connect, which means Australian businesses get local card processing rates (1.7% + $0.30 for domestic cards). Many US-based competitors process payments internationally, resulting in 3-5%+ fees for Australian businesses due to cross-border and currency conversion charges. With Petboost, you pay Australian rates for Australian cards. All plans include unlimited team members with no per-seat fees. Unlike competitors charging $15-50 per additional staff member, Petboost never charges extra as your team grows. No long-term contracts. No setup fees. No data migration fees. Cancel anytime. Start with a 14-day free trial (no credit card required). A plan for every stage: whether you are scaling with automation, want zero fees on offline payments, running a high-volume operation, or expanding across multiple locations, there's a Petboost plan designed for your business. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia ## Features - AI Copilot - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Charting - Client Management - Client Portal - Communication Management - Confirmations/Reminders ## Integrations (6 total) - Petboost - SendGrid - Stripe - Stripe Terminal - Twilio - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.softwareadvice.ie/directory/4327/veterinary/software) ## Related Categories - [Veterinary Software](https://www.softwareadvice.ie/directory/4327/veterinary/software) - [Kennel Software](https://www.softwareadvice.ie/directory/4638/kennel/software) - [Pet Grooming Software](https://www.softwareadvice.ie/directory/4633/pet-grooming/software) - [Pet Sitting Software](https://www.softwareadvice.ie/directory/4225/pet-sitting/software) ## Alternatives 1. [PetPocketbook](https://www.softwareadvice.ie/software/351401/petpocketbook) — 4.9/5 (127 reviews) 2. [Scritches](https://www.softwareadvice.ie/software/526564/Scritches) — 4.7/5 (28 reviews) 3. [Time To Pet](https://www.softwareadvice.ie/software/203830/time-to-pet) — 4.9/5 (276 reviews) 4. [MoeGo](https://www.softwareadvice.ie/software/172519/moego) — 4.7/5 (232 reviews) 5. [Easy Busy Pets](https://www.softwareadvice.ie/software/182509/easy-busy-pets) — 4.6/5 (40 reviews) ## Reviews ### "Petboost has completely transformed the way we run our business." — 5.0/5 > **Annika** | *4 July 2025* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Petboost’s booking engine is unlike anything else we’ve come across. It handles complex requirements like dog size, breed restrictions, desexing status, suburb eligibility, service-specific limits, and even public holiday overrides — all with zero friction. What really stands out is how it manages initial vs. return visits. We offer services that require more time or assessment on the first appointment, and Petboost has this built-in — meaning no manual workarounds or awkward notes. Their approach to cancellations and no-shows is best in class. They securely store card details on file, check for available funds a few days before the appointment, and automatically notify both us and the owner if payment might be an issue. This has saved us hundreds in lost revenue. Reminders are baked into the platform. Owners get timely texts and emails in the lead-up to their appointment, reducing our manual admin dramatically. These reminders — plus SMS and email — are all included in the flat fee. No hidden costs, no per-message charges for reminder SMS. The self-service experience for owners is simple and intuitive. New customers can see real-time availability and book in minutes. Since Petboost launched its new 2025 platform, our online bookings have jumped significantly. It’s a no-brainer for both mobile and fixed-location businesses. Petboost has clearly been built by someone who gets the day-to-day of running a pet services business. Everything from recurring bookings to handling multi-pet households to adjusting appointment durations and buffer times — it’s all there. Set-up is easy, changes are seamless, and cancellation workflows are straightforward. They've thought of everything. > > **Cons**: The only thing missing right now is a ‘report card’ feature where we could send a summary with photos and notes after each appointment. That said, Petboost already lets us upload appointment notes and images that owners can view any time. We know this feature is in the works — and when it lands, it'll be the cherry on top. > > Petboost has become the operational backbone of Hound Health Bondi. It’s allowed us to automate admin, reduce no-shows, and provide a smoother experience for both customers and staff. It’s also given us the flexibility to grow without worrying about whether the system can keep up. The support team is responsive, updates are regular, and new features are rolled out with real intention. Highly recommend for any pet business — grooming, daycare, training, walking — whether you’re solo or have a full team. It just works. ----- ### "A Game-Changer for Streamlining My Pet Business" — 5.0/5 > **Camille** | *21 November 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about PetBoost is its all-in-one platform that has streamlined so many aspects of my business. The ability to provide clients with a dedicated space for notes, training plans, and feedback on their appointment cards has been invaluable. It has improved communication, organisation, and the ability to tailor support to each dog and guardian's needs. Additionally, the automated invoicing feature has been a huge time-saver, and the multiple payment options have made processes smoother for both me and my clients > > My overall experience with PetBoost has been exceptional. The platform has not only streamlined my operations and saved me time, but it has also helped me build stronger relationships with my clients by keeping everything organised and accessible. \[sensitive content hidden\] and the PetBoost team have been incredibly supportive, responsive, and genuinely invested in the success of my business. I couldn’t recommend this platform more highly to anyone looking to elevate their pet business. It’s been a true game-changer for me and Trail Sniffers. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/524550/Petboost) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data