---
description: Review of Pluspoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pluspoint | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [Pluspoint](/software/524575/Pluspoint)

# Pluspoint

Canonical: https://www.softwareadvice.ie/software/524575/Pluspoint

> Pluspoint is an AI-powered online reputation management platform tailored for multi-location businesses and franchises. This innovative solution streamlines the entire attract-convert-retain customer journey.

Key features include collecting customer reviews and feedback through multiple channels—email, SMS, WhatsApp, and QR codes. With real-time alerts for negative reviews, businesses can swiftly address concerns and intercept issues before they impact their reputation. Pluspoint also provides Analytics to deliver insights for each location, helping identify strengths and weaknesses for targeted enhancements. Users can execute focused Campaigns, streamline social media posting across platforms like Facebook, Instagram, and Google, and manage customer interactions through a centralized Inbox.

Pluspoint is highly customizable, catering to diverse industries while providing tools to engage clients and manage all their reviews from one place. This makes online reputation management efficient and effective.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pluspoint
- **Founded**: 2021

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact Vendor for Pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish, Ukrainian
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar and 38 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Chat/Messaging
- Communication Management
- Customer Experience Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Multi-Channel Campaigns
- Multi-Language

## Integrations (14 total)

- Flowster
- Google Business Review Link Generator
- HubSpot CRM
- Instagram
- Meta for Business
- Pipedrive
- S-700 bluepos
- Salesflare
- SumUp
- VTEX
- WhatsApp
- Xero
- Zapier
- iFoodDS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.softwareadvice.ie/directory/4285/review-management/software)

## Alternatives

1. [TrueReview](https://www.softwareadvice.ie/software/193489/truereview) — 5.0/5 (154 reviews)
2. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1205 reviews)
3. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (704 reviews)
4. [Okendo](https://www.softwareadvice.ie/software/353128/okendo) — 4.9/5 (225 reviews)
5. [Score My Reviews](https://www.softwareadvice.ie/software/201586/score-my-reviews) — 4.9/5 (81 reviews)

## Reviews

### "One tool for inbox, AI chatbot, and social posting at our SaaS" — 5.0/5

> **Alina** | *27 May 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Webchat, Instagram, and Facebook DMs land in one inbox. The AI chatbot handles first-touch and deflects the repeat questions. Social publishing pushes the same post to Facebook, Instagram, and our office Google profiles in one click.
> 
> **Cons**: The chatbot needs its knowledge base kept fresh. An in-app nudge after each product update would help.
> 
> Wanted one tool for inbox, chatbot, and social posting instead of paying for separate platforms. Pluspoint covered all three without the cost and complexity of a heavy multi-location suite.

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### "Absolutely worth it\!" — 5.0/5

> **Vanessa** | *8 November 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The review management feature feels like having a personal assistant; it’s taken a huge weight off our shoulders. Plus, the support team is amazing\! They’re always there when we need them, and you can tell they really get what we do.
> 
> **Cons**: If there's one thing I’d suggest, it would be adding more customization options for reports. Having more flexibility to tailor reports for different stakeholders would be a big plus.
> 
> Since we started with Pluspoint, our online reviews have skyrocketed, and our ratings have gone from 3.3 to 4.7\! We’re also seeing way more engagement on Google, with interactions up over 50%.

-----

### "Essential Local SEO and review tool for multiple locations" — 5.0/5

> **Ruta** | *22 June 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Flawless listing sync. It instantly locked in our correct hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops. Inbound calls spiked within weeks, 

Easy review generation: we put QR codes at the tills and on delivery cards. We now get a steady stream of new Google reviews weekly without chasing them.
> 
> **Cons**: Dense dashboard: the interface is feature-rich and took a few days to get used to. It could be slightly more streamlined for busy retail environments, though customer support was great at getting me up to speed.
> 
> If you manage multiple physical locations and rely on local Google traffic, Pluspoint is a very easy and effective fix.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/524575/Pluspoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/524575-Pluspoint/> |
| en-AU | <https://www.softwareadvice.com.au/software/524575/Pluspoint> |
| en-GB | <https://www.softwareadvice.co.uk/software/524575/Pluspoint> |
| en-IE | <https://www.softwareadvice.ie/software/524575/Pluspoint> |
| en-NZ | <https://www.softwareadvice.co.nz/software/524575/Pluspoint> |

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