---
description: Review of DialLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DialLink | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [DialLink](/software/524969/DialLink)

# DialLink

Canonical: https://www.softwareadvice.ie/software/524969/DialLink

> DialLink is a business phone system built specifically for SMBs and startups. It brings calling, messaging, and AI voice agents together in one platform. 

Make and receive calls, send SMS, and manage WhatsApp for Business from one centralized workspace. Each contact has a unified thread displaying their complete communication history: calls, texts, and voicemails, so you never lose context.  

Сollaborate within the same thread by tagging colleagues, adding private notes, and coordinating follow-ups without switching between apps or platforms. 

Never miss an important call again. DialLink's built-in AI voice agents answer calls 24/7, take messages, and even schedule appointments automatically. The AI generates accurate call transcriptions, summaries, and action items after each conversation, while also suggesting contextually relevant message replies to help your team respond faster. 

Designed for today's mobile and distributed teams, DialLink fully supports remote, hybrid, and in-office work environments with complete BYOD (bring your own device) compatibility. Whether using a smartphone, desktop, or desk phone, your team stays connected and productive on any device, from anywhere, giving you the flexibility to work how and where you need. 

Best of all, DialLink is simple to set up, easy to use, and requires no IT technicians or developers to get started. The intuitive platform grows seamlessly with your business, allowing you to add users and phone numbers without complexity or disruption.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: DialLink

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: DialLink offers straightforward pricing with no hidden fees.   

Every plan includes:  

Unlimited calling and messaging across the US and Canada, plus flexible metered options for enterprise needs.  

One-time fees: $19 carrier review \& setup.  

Messaging fee: $1.50–$3 per month.  

Phone numbers: One number per user included, with additional numbers available—$5 for local, $7 for toll-free. 
Choose the plan that fits your business and enjoy a 7-day free trial to experience how DialLink can streamline your communications.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- CRM
- Call Centre Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting

## Integrations (17 total)

- ActiveCampaign
- Brevo
- FreshBooks
- Gmail
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Pipedrive
- Salesforce Platform
- Shopify
- Slack
- Stripe
- Zapier
- Zendesk Suite
- Zoho CRM

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)
- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)

## Alternatives

1. [Dialpad](https://www.softwareadvice.ie/software/74028/dialpad) — 4.2/5 (562 reviews)
2. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (858 reviews)
3. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (262 reviews)
5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/524969/DialLink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/524969-DialLink/> |
| en-AU | <https://www.softwareadvice.com.au/software/524969/DialLink> |
| en-GB | <https://www.softwareadvice.co.uk/software/524969/DialLink> |
| en-IE | <https://www.softwareadvice.ie/software/524969/DialLink> |
| en-NZ | <https://www.softwareadvice.co.nz/software/524969/DialLink> |

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