---
description: Review of Craft Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Craft | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Sales Coaching Software](/directory/4369/sales-coaching/software) > [Craft](/software/525754/Craft)

# Craft

Canonical: https://www.softwareadvice.ie/software/525754/Craft

> Craft is an AI-powered sales and customer experience platform built for home improvement and home services contractors, from single-location businesses to multi-location enterprises and franchises. It covers the full customer revenue cycle: contact center booking, in-home sales coaching, and follow-up on unsold estimates.

The software is cloud-based, with a web app for managers and a mobile app for field sales reps.

Core features include AI voice agents that answer and book calls around the clock, real-time coaching prompts delivered to reps during in-home appointments, and automated follow-up campaigns targeting open unsold estimates via SMS, email, and voice. Automated quality assurance scores every conversation for compliance and sentiment, removing the need for manual call review. Conversation intelligence surfaces patterns and top-rep behaviors to help sales leaders improve team performance. CRM data is updated automatically after each interaction, with no manual entry required. Craft connects natively with ServiceTitan, Salesforce, HubSpot, Jobber, Housecall Pro, and 20-plus additional platforms.

Support is available through direct customer onboarding, and CRM integrations can be configured in under five minutes. Businesses in roofing, HVAC, remodeling, plumbing, and related trades can use Craft to connect contact center, field sales, and inside sales data in one platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Craft

## Commercial Context

- **Pricing Details**: Please contact Craft Technologies for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Automatic Transcription
- CRM
- Call Monitoring
- Call Recording
- Coaching
- Conversation Intelligence
- Dashboard
- Feedback Management
- Lead Management
- Lead Scoring
- Learning Management
- Mobile Access
- Notifications
- Onboarding
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Recommendations
- Reporting & Statistics

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)

## Related Categories

- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/525754/Craft)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/525754-Craft/> |
| en-AU | <https://www.softwareadvice.com.au/software/525754/Craft> |
| en-GB | <https://www.softwareadvice.co.uk/software/525754/Craft> |
| en-IE | <https://www.softwareadvice.ie/software/525754/Craft> |
| en-NZ | <https://www.softwareadvice.co.nz/software/525754/Craft> |

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