--- description: Review of Mindset AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mindset AI | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Mindset AI](/software/525825/Mindset-AI) # Mindset AI Canonical: https://www.softwareadvice.ie/software/525825/Mindset-AI Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/525825/Mindset-AI?page=2) > Mindset AI is a cloud-based platform-as-a-service that helps mid-market and enterprise B2B SaaS companies in learning and development, customer success, and professional services. The platform allows businesses to build and deploy AI-powered assistants trained on their own content and data. Core features include content ingestion, AI assistant configuration, user management, and analytics dashboards that track engagement and usage. Mindset AI gives teams the ability to surface relevant knowledge quickly, reducing time spent searching for information and supporting consistent responses across customer and employee interactions. The software integrates with existing tools and content libraries, making it practical for organizations that already have established knowledge bases. Small adjustments to assistant behavior can be made without technical expertise, keeping configuration accessible to non-developer teams. Support is available via email, live chat, and an online knowledge base, giving users multiple ways to get help when needed. > > Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 15 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindset AI ## Commercial Context - **Starting Price**: £30,000.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Analytics - Attended Automation - Augmented Analytics - Automated Responses - Automated Routing - Autoresponders - Business Process Automation - CRM - Chat/Messaging - Chatbot - Code-free Development - Communication Management - Configurable Workflow - Content Library - Contextual Guidance - Control ## Integrations (9 total) - BigQuery - Cycle - Dropbox - Google Drive - HubSpot CRM - Microsoft Teams - Slack - Stripe - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) - [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software) - [Learning Experience Platform (LXP)](https://www.softwareadvice.ie/directory/1487/learning-content-management-system/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) ## Alternatives 1. [UChat](https://www.softwareadvice.ie/software/335425/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (809 reviews) 3. [Celoxis](https://www.softwareadvice.ie/software/6434/celoxis) — 4.5/5 (567 reviews) 4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (81 reviews) ## Reviews ### "mindset.ai" — 5.0/5 > **Kirsten** | *13 January 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The integration of our content into mindset did require the mindset team to identify new ways to consume different content type than they have previously, this was done quickly and proactively. The user experience from both a end users perspective, and the admin tools within are very intuitive and easy to use. The tone of the agents are very adaptable, and it's ideal to be able to blend our content along side a larger source of material, with clear steps available to ensure accuracy. > > **Cons**: Some of the features we are keen on utilising are still at roadmap stage, however the team at mindset are great at communicating when they make new releases. > > Working with the mindset team has been really great, they are very responsive, and keen to collaborate and support our initiatives, as well as being able to accommodate some product requests we have made. ----- ### "CEO REVIEW OF MINDSET AS A PARTNER" — 5.0/5 > **THERESA** | *12 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Love the team and the capability to build a business around their platform. > > **Cons**: NONE - I'm very pleased with the investment they are making in AU for the long run and as a true partner. > > EXCELLENT - It's a true partner mentality with an investment to help us build a business on their platform. ----- ### "Mindset AI accelerates your AI iniatives" — 4.0/5 > **Rodney** | *17 January 2025* | Professional Training & Coaching | Recommendation rating: 9.0/10 > > **Pros**: The Mindset AI platform is easy to use, thorough in its features, and constantly improving with new features to help refine your AI Agents. > > **Cons**: The system can be from time to time a bit slow to respond. > > While the platform is a quick and seamless way to build an AI agent, the team is incredibly responsive. They are always there to help, to guide, and to inform. ----- ### "Mindspan Licencing Ltd" — 4.0/5 > **Steve** | *10 January 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: That it was designed for our industry Level of customisable features The blend of resource and facilitation > > **Cons**: Nothing comes to mind at the moment, we have been very impressed. > > Excellent. Very collaborative. Always developing new features. ----- ### "It's all about the relationship" — 5.0/5 > **Paul** | *18 February 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Mindset AI as an organisation have put together an excellent combination of platform and service. What I particularly value is the work of the Customer Success Executive, whose job revolves around understanding our business and helping us tune the tools on the platform to create the optimum offering to our customers. > > **Cons**: In the early days we found that during the assimilation of our material onto the platform the "chunking" was a bit random. This has been improved following our initial feedback. > > Our experience with Mindset AI was very much one of working in collaboration as a partner, rather than as a traditional customer/supplier relationship. Having a dedicated (in both senses of the word) Customer Success Executive really underpinned this. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/525825/Mindset-AI?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/525825/Mindset-AI) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data