---
description: Review of Civic 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Civic 365 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Government Software](/directory/4240/government/software) > [Civic 365](/software/526513/Civic-365)

# Civic 365

Canonical: https://www.softwareadvice.ie/software/526513/Civic-365

> Civic 365 is a platform that helps local governments manage citizen service requests. It has a CRM system that provides streamlined, efficient and user-friendly online solutions. The platform is integrated with key government applications and is powered by Microsoft 365 and Azure. The tool helps governments to track, report and optimize citizen issues.

The platform offers a citizen portal with mobile-enabled self-service capabilities. Citizens can use this intuitive platform to report non-emergency issues, share feedback and request community information. Civic 365 also has automated routing, escalation and duplicate management features to streamline the processing of citizen requests. Versatile reporting and analytics tools give government staff enhanced insight and decision-making capabilities.

Civic 365 integrates with existing government technology solutions, such as Esri mapping and geolocation services. Its cloud-based security and privacy features, along with a zero-trust policy, ensure clients maintain full control of their data and applications.

➡️Get Started Today: Go to our website (apps365.com/government-crm-citizen-software-civic-365/) and start your 14-day free trial of SharePoint Civic 365 for one Microsoft 365 tenant. You can turn your trial into a full version by purchasing a license from our website.
To know more similar products, visit Apps365.com
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Cubic Logics

## Commercial Context

- **Starting Price**: US$11.99
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda and 195 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Calendar Management
- Code Enforcement
- Collaboration Tools
- Compliance Management
- Contract/License Management
- Customisable Forms
- Customizable Fields
- Data Visualisation
- Document Management
- Drag & Drop
- Email Management
- Financial Management
- Fixed Asset Management
- For Government
- General Ledger
- Inspection Management

## Integrations (23 total)

- Azure Active Directory External Identities
- Azure Backup
- Azure Blob Storage
- Azure DevOps
- Delve
- Microsoft 365
- Microsoft 365 Copilot
- Microsoft 365 Help Desk Ticketing System
- Microsoft 365 Reports
- Microsoft Access
- Microsoft Azure
- Microsoft Copilot Studio
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Power Apps

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Government Software](https://www.softwareadvice.ie/directory/4240/government/software)

## Alternatives

1. [Visual Intelligence Portfolio Suite](https://www.softwareadvice.ie/software/297177/visual-intelligence-portfolio) — 4.7/5 (73 reviews)
2. [NEOGOV](https://www.softwareadvice.ie/software/390701/neogov) — 4.5/5 (850 reviews)
3. [OpenGov Permitting & Licensing](https://www.softwareadvice.ie/software/418899/opengov-permitting-and-licensing) — 3.9/5 (80 reviews)
4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [GeoCivix](https://www.softwareadvice.ie/software/288912/idtplans-review) — 4.8/5 (18 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/526513/Civic-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526513-Civic-365/> |
| en-AU | <https://www.softwareadvice.com.au/software/526513/Civic-365> |
| en-GB | <https://www.softwareadvice.co.uk/software/526513/Civic-365> |
| en-IE | <https://www.softwareadvice.ie/software/526513/Civic-365> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526513/Civic-365> |

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