---
description: Review of Tailwind Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tailwind | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Tailwind](/software/527446/Tailwind)

# Tailwind

Canonical: https://www.softwareadvice.ie/software/527446/Tailwind

> Tailwind is a guest communication solution provided by Extenteam that offers real hospitality professionals to respond to guests. The solution caters to vacation rental property managers, long-term rental property managers and vacation rental suppliers and proptech businesses.

Tailwind provides customizable policies and rules to fit unique business needs. It offers prompt and accurate responses to guest inquiries and requests, ensuring a seamless and positive experience for customers. Additionally, the solution handles guest communication across multiple channels, including SMS, email and phone calls, giving flexibility to choose the coverage that works best for operations.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extenteam
- **Location**: Miami, US

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Other
- **Pricing Details**: Tailwind pricing is determined by the number of properties needing guest communication support, the channels you’d like covered, and the hours of coverage required. As your portfolio grows, you’ll unlock volume discounts based on the number of properties we support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United Kingdom, United States

## Features

- Chat/Messaging
- Collaboration Tools
- Email Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging

## Integrations (4 total)

- Hospitable.com
- Hostaway
- Hostfully
- Vrbo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.softwareadvice.ie/software/377457/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "I can sleep better\!" — 5.0/5

> **Donna** | *14 May 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It is so easy to use. Everyone is so nice and polite.  I’ve even copied and used their replies as my own they are so professional.
> 
> **Cons**: I don’t have anything negative to say. It’s been amazing
> 
> Tailwind has been great\!  I can relax and know our guests are well taken care of. No more middle of the night phone calls\!

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/527446/Tailwind)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/527446-Tailwind/> |
| en-AU | <https://www.softwareadvice.com.au/software/527446/Tailwind> |
| en-GB | <https://www.softwareadvice.co.uk/software/527446/Tailwind> |
| en-IE | <https://www.softwareadvice.ie/software/527446/Tailwind> |
| en-NZ | <https://www.softwareadvice.co.nz/software/527446/Tailwind> |

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