Adobe Learning Manager does not have a free version but does offer a free trial.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used for Free Trial
Captivate as a tool for LMS
Still a newbie will know more as i interact. However the features are what drew us to this software
presentation development and deployment as well as integration to adobeconnect
Instal was a handful
and took very long.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
Captivate Prime - getting better
It has been good for setting up the programme - but I cannot really fully commercialise the programme until document security is better. It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application.
The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage.
The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature.
Reasons for Switching to Adobe Learning ManagerGreat pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need.
- Industry: Entertainment
- Company size: 5,001-10,000 Employees
- Used Daily for 2+ years
Adobe Learning works, but its pricey and has its flaws.
Overall it works solid as LMS software and allows employees to learn via mobile devices - which is our biggest request/need. I think it could be better, but currently, it fulfills our needs. If scores and adaptable elements were saved better I think it would be perfect! We do enjoy using if for our learning platform and will continue to do so for the foreseeable future.
Adobe learning as a portal/service is extremely fluid and functional. We have multiple courses and they are easy to manage and access for all of our employees. They are known as the industry leader and thus they garner more customers than other LMS, but that requires them to upkeep the software and that is a large benefit for us as the customer / consumer. The learning portals do work well and the tests are good when you are navigating them.
I wish it did a better job of saving test scores/certifications. Sometimes our employees will finish a class but the scores they tested with don't save and they have to attempt again. This is a technical issue we have asked for help with - so they provided a button to submit as support - which was nice, but we still have the issue.
- Industry: Environmental Services
- Company size: 51-200 Employees
- Used for 2+ years
Captivate - the reason we don't have a training department anymore. Endlessly buggy w/ rude...
We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared.
When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.
The most basic level functionality is pretty simple to understand.
We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed.
We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort).
To our dismay, the problems did not improve. If anything, they got worse.
There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix).
Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work.
Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
It's been a wonderful experience. It's very user friendly - easy to learn and work your way around.
It's a great program where I can scan multiple forms and documents. I can also organize and edit.
Nothing that I can think of. I have not come across any is issues at all yet.