About Adobe Learning Manager
Adobe Learning Manager pricing
Adobe Learning Manager does not have a free version but does offer a free trial.
Alternatives to Adobe Learning Manager
Adobe Learning Manager Reviews
Feature rating
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
The complete package
As a instructional designer for going on 15 years, I've seen e-learning products come and go. Captivate has been a staple on my computer since the start. I use it daily.
Pros
The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.
Cons
The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.
Alternatives Considered
Articulate 360- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Captivate Prime - getting better
It has been good for setting up the programme - but I cannot really fully commercialise the programme until document security is better. It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application.
Pros
The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage.
Cons
The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature.
Reasons for Switching to Adobe Learning Manager
Great pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need.- Industry: Environmental Services
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Captivate - the reason we don't have a training department anymore. Endlessly buggy w/ rude...
We no longer have a training division, because of Adobe Captivate & Adobe Captivate Prime. If you don't have an enterprise license, their support team has no interest in helping you. It takes a huge amount of evidence to convince the support team that your bug or complaint is valid, they insist on blaming you or the user. Everytime one bug was solved, another one appeared.
When we realized that Captivate was more embarrassing than helpful, we had to close our training division. We didn't have the financial or time resources to re-build all of our training module on a new platform. While we used Captivate, it caused so many of our students to be angry at us. We had to give many refunds. Most importantly, it damaged our reputation.
Pros
The most basic level functionality is pretty simple to understand.
Cons
We built our entire curriculum on Adobe Captivate (100s of files). When we used Moodle as our LMS, we often had problems. For example, the user needing to enable pop-ups and unsafe scripts, the files freezing, and a student watching the entire lesson and then not having it register as completed.
We assumed that Moodle was the problem. So, we moved our courses to Adobe Captivate Prime (which required considerable time and effort).
To our dismay, the problems did not improve. If anything, they got worse.
There are many things I could talk about, but the worst was the support. They were so unwilling to admit fault. A specific example of this is when they had a bug with the radio buttons in Captivate quizzes. The first several times I tried to contact support about the problem, they blamed the problem on the users. Only after I'd sent them several user complaints, screenshots, and videos did they start to listen. Even then, it took me being very assertive to get them to admit that the problem was on their end (& would take months to fix).
Other issues: I couldn't manually mark buggy lessons as complete for students. Students had to enable "unsafe scripts." Many problems were unrepeatable - a students would send me a screenshot of a problem. I'd wouldn't be able to re-create. They they'd try again later and it would work.
Because all of our lessons were built in Captivate & even Adobe's solution couldn't play them, we closed our training department.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Established Brand, Polished Product.
Training at employees convenience, offline, online on any device.
Pros
Learning content is easily accessible, online, offline device independent.Easy integration into current CMS & LMS systemsWorks well in the Adobe ecosystem.
Cons
Can be a bit costly, however you get a quality product with an established ecosystem
- Industry: Individual & Family Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Struggling Novice
[SENSITIVE CONTENT HIDDEN] has been great to work with, however, when items need to be escalated sometimes the issue is with Captivate and not Prime or somewhere in the upload. It would be very helpful to have someone who understands both software. Also, the people at the help desk are nice, but I lack confidence in their knowledge. There have been a couple of occasions where they think something can be done, but when testing it, realize it cannot be done. If this is my escalation point, I feel they should be experts. Something as simple as the non-optional playbar should be common knowledge with an expert.
Pros
Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner.
Cons
Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due.
