Workzone

Pros

Workzone software is an application that I really like. It helps me better manage my professional projects as well as administrative files. I highly recommend it.

Cons

it's a good software but I often face two problems: the absolute interface and especially the learning curve

Pros

It's design - I love how I can click on my projects by tab and the drop down lists my tasks in chronological order. Then it emails me when something is late, and I can check my "to-do" list every day to see what is due. FANTASTIC!

Cons

The only thing I have trouble with is the Request Forms. Those are hard to edit. When I'm trying to add something to the tasks/make sure everything relates to the appropriate item, the pop-up list is very, very small and I have a hard time reading it when I'm trying to organize it.

Pros

Customizable workflow templates that adjust to the project types and methodologies. A powerful advanced workload management system that displays visual cues indicating team capacity and project bottlenecks.

Cons

Potentially to make the file preview capabilities better for designing files. Custom field creation is needed with somewhat more flexibility. If I can report more customized metrics in reporting tools, that would be awesome.

Pros

I like that you can schedule out the tasks for a project, or add as needed. I also like the reporting. I also like that we have quarterly check ins with our customer success rep where she keeps us up to date on improvements from the developers, or ways that we can improve our work flow. Lastly, Workzone listens to its customers. Some of our suggestions have actually been implemented. A great PARTNER in our team success.

Cons

The only thing we wish could change would be an "out of office" feature. This is something Workzone has been receptive to, though. In fact, we've been included in some Q and A about how it would function. So even though it's not a feature now, their team is still committed to listening to feedback and finding ways to make it work.

Pros

Workzone's lists and filters made it very easy to use and to see which projects were in which phases of progress. The quick view of current projects and ease of opening up tasks for each project by timeline was especially helpful and easy.

Cons

The settings tab has different options based on which main view you are using.

Alternatives Considered

Reasons for Switching to Workzone

Pros

What I like most is the ease of navigating up and down through projects and tasks, and cross project visibility. Both in list form and Gantt schedule views with various optionality for time periods and sub tasks levels. Their customer service is THE BEST. Exceptional for the implementation and ongoing support.

Cons

Lacks functionality currently in providing spreadsheet type calculations with formulas on data points. Does not have the "Excel" abilities like some other project management tools.

Alternatives Considered

Reasons for Switching to Workzone

Pros

In addition the basic functions of the system, I am continually impressed with the support the company provides. It was one of the best (if not the best) onboarding process, and the support options available day-to-day are great. The team is fast to respond, and even if they can't solve the exact problem, they always offer an alternate solution to help us accomplish our goals.

Cons

We wish there was a function that allowed us to set an "out of office" setting and a backup person so any time an individual is gone, their tasks/notifications automatically are set to a designated individual. We have found workarounds with this, but this is the only feature we really feel is missing.

Pros

What I love most about Workzone is its ease of use and how it keeps my team organized across multiple projects. The platform makes it simple to assign tasks, track progress, and ensure deadlines are met. The collaborative features have significantly improved our team's communication and efficiency, making project management seamless and stress-free.

Cons

While Workzone is a great tool overall, I find that the reporting features could be more customizable. It would be helpful to have more flexibility in creating tailored reports that better fit our specific needs. Additionally, the interface, while user-friendly, could benefit from a more modern design to enhance the overall user experience.

Pros

It is easy to use and easy to teach others

Cons

small things, like being able to filter productivity rates from different years. For example, if I wanted to know if we were more productive and on time with our projects this month compared to this time last year, I don't believe there is a way to do that.

Alternatives Considered

Pros

I like the ability to comment, add files, and reply to a comment within workzone.

Cons

I think that the drop down menus for each workzone project should be consolidated.

Pros

Workzone has many great collaboration features, such as file approvals, file markup, comment threads, and project and task responsibilities among many more. All of these contribute to a more efficient workflow, allowing our team to complete projects quickly. As we often has several open projects at a time, Workzone's robust filtering options also allow me to focus on only the projects that immediately require my attention, preventing information overload and burnout.

Cons

While Workzone has plenty of amazing features, there are a few features I'd like to see expanded upon. Boards currently have to be tied to a Workspace. An "All Workspaces" Board could help organize tasks that span across multiple Workspaces. One minor feature I'd like to see added is the ability to change the Start or End Date filter to a custom number, instead of the preset 1 day, 3 days, 7 days, etc.

Pros

Workzone helps us to do easier our job. It helps on tracking our Plexus localizations project for each customer and gives visibility of each action and task pending to complete.

Cons

I would like the tool to be able to make monetary calculations to see the impact of projects from a financial perspective

Pros

its really user friendly and very efficient and helps me to keep organised and on top of my business

Cons

none this is an excellent product that i would definitely recommend

Pros

Workzone has been the savior of project management for our department, which, ultimately, affects the entire college. It has meant accountability, improved time and project management, the ability for employees outside our department to request projects easily (and if not easily on their end, we help them navigate the process) and so much more.

Cons

I have no problem with it. Once you learn it and you use it daily, like I do, it's simple! There are features, like dependents, that I don't use, but some features I probably haven't even tried yet, and I should try them. I really have no complaints. If I can't figure something out, I work on it myself or I ask Workzone for help, and they are very quick to respond.

Pros

Easy to navigate and look at project status that I'm waiting for in order for me to proceed with mine.

Cons

I have no Cons at this moment Workzone seems to be working fine for me and my team

Pros

When we onboarded Workzone, we did not have a project management software. The integration was very easy, the software is very user friendly. I like the fact that when you check your task complete it notifies the next person in the timeline to start on their task. Workzone has also worked with us to help implement changes to help improve our business.

Cons

One thing that we've discussed with Workzone is the lack of a financial tool within the software. We know this is a project management software, first and foremost, but having that tool would amplify the system.

Pros

The intuitive nature of how the platform is structured makes Workzone a powerful tool for managing projects. But if you need assistance, the level of customer service and support is outstanding! The best I have ever encountered.

Cons

I haven't found one yet, but I'm sure if I and I tell Ben....it will be evaluated for possible resolution!

Pros

Our team has found Workzone to be an integral part of our project and resource management practices. The software is intuitive, easy to use, and user-friendly. It has allowed us to create efficiencies in managing our limited human resources for graphic design projects.

Cons

There really isn't anything I don't like about the software. It's so comprehensive, I know I haven't built an understanding of how to fully utilize the software.

Pros

The ability to customize this software to meet the wide variety of needs we have within our program. Projects can be big or small. Reporting options give multiple views of task/project status - as detailed or as broad as you would like them to be. Weekly "To Do" email reminders keep all parties abreast of progress, or lack of progress, on specific tasks.

Cons

Can what I like most also be what I like the least? There are so many features and ways to use the system that it might be overwhelming getting started. Take the time and ask for help if you need it. Even if you don't think you need it, talk it through with someone from the Workzone team. It's worth it to get off on the right foot with your planned use and they will have great suggestions for you.

Alternatives Considered

Reasons for Switching to Workzone

Pros

Ease of use, short learning curve for new users. Simplified format. Fantastic customer support.

Cons

Would be nice to have more plug-ins or API for our Microsoft products

Pros

- Ease of use is key. The training we provide for new team members takes about 1/2 hour.
-The cost of Workzone (for us, a nonprofit organization) was a pro. We have all the facets of the product we need and the cost is very reasonable (especially compared to other products we tested).
- Customer service deserves an "A" if not an "A+".
-Because project management is just a facet of our job, WorkZone appealed to us because it had just the right amount of features, without being overwhelming.

Cons

- I wish there were more templates set up for the type of projects we use (design and copy). Now that we've used WorkZone for several years, they may have these, but we've built out own.
- You can easily get carried away with email notifications, especially if you oversee many projects/ staff. (This is customizable and probably has more to do with how we choose to use WorkZone.)

Pros

A project management system and a standard process for intaking design projects did not exist in our work environment prior to implementing Workzone. Workzone provided the structure we needed while being user-friendly. The dependencies and automated notifications allow for an efficient workflow and ensure projects are kept on track. The customer service is outstanding!

Cons

Our team found the markup functionality to be cumbersome when there are numerous comments/edits as it's difficult to easily tie the comment to the markup on the proof. Fortunately, the folks at Workzone are open to suggestions and are working to improve upon this.
The approval status can be confusing when there are multiple rounds because it retains the previous response and approval comment.
From the perspective of the admin and contributors, navigation isn't always direct—you're not always taken to the correct project or folder, requiring more clicks to get to the correct place.

Pros

It helps with daily project functions and let me know what other team members have on their desks.

The Software Training is a 5-star item. This is so important because often people are left to figure things out on their own. Unfortunately in today's busy world if you don't reach out and physically tap someone on the shoulder and say "hello, ..." things get either overlooked or undiscovered.

We don't use the software to the fullest and hope to expand of that this coming year.

Cons

What I find a con is not on Workzone's part, it is on my companies management for not being able to expand additional members to use it. The cost is divided here in the US and overseas. It is a brilliant tool and should be used accordingly.

Pros

I like how projects are able to be organized at a high level, plus being able to track the progress of each project is a must!

Cons

Nothing comes to mind at the moment. I think our team is still learning how to best use the features, but it has been a pleasant experience for our group thus far.

Pros

It is incredibly easy to use and takes about 2 minutes to train a new person on. Workzone is very intuitive and easy to navigate. Editing and customizing individual projects is incredibly easy. Reports are easy to create and customize and project info is searchable for those times that my memory fails me.

Cons

There is a slight delay when updating tasks or saving new comments. This could be internet speed based though, so i'm not sure if its a valid "con"

Pros

What I like most about Workzone is how easy it is to use - I've used a lot of Project Management tools in my career and Workzone is by far my favorite! Anyone in the organization can be introduced to Workzone and jump right in and start using it. Workzone provides very helpful and easy to understand instructional videos - which is a time saver when there is not a lot of time for formal training or demonstrations. With Workzone, you can upload all of your creative, have it reviewed and approved, and receive edits, feedback in one collaborative workspace. The reporting feature is fantastic with details and is easy to understand, which is helpful when communicating workload or project status updates. I like how you can create your own project template and save them to use for reoccurring projects without having to re-create the wheel each time! Also, there is something to be said about how SUPER easy timelines and tasks are to create! You can see your projects and tasks on a list, Gannt chart, and can even reference a calendar that will show your assigned tasks for the month, week, day or receive a daily or weekly project /task report straight to your inbox. Workzone provides the most visibility to help manage mine and my teams projects. The customer service is top notch with quick responses!

Cons

The cons have more to do with our internal processes and how we can integrate Workzone features with those processes instead of with Workzone itself.

Pros

With all the great tools that Workzone provides to help me manage multiple projects across different team members, the best thing I like about it is their customer support. They really care that you have success with their product and will work with you to maximize your experience as a user. They always ask for input on how to improve their product and they listen and actually do it!

Cons

This is not necessarily a negative but there are so many tools available that it can be overwhelming sometimes. This also depends on your role and contribution to the shared project. As a designer, I only use the tools that are useful to me but it's nice to know that others can use other features that can help them manage their specific tasks.

Pros

The training and onboarding process with Workzone was incredibly thorough, personal, and customized. The team that worked with us was attentive, quick to answer questions or troubleshoot, and made our transition feel easy compared to similar onboardings with other outside companies.

Cons

Our team wishes that Workzone had some more high-end features for our project management needs, but we've been assured that those features are currently in development--our feedback really feels like it matters to them.

Pros

It's a valued tool that keeps track of our projects.

Cons

There is nothing that I'm displeased with at the moment.

Pros

I like that I can see all my open projects and how successful they are.

Cons

I don't have no dislikes about work zone.

Pros

Customer service and training support is awesome, very available and helpful.

Cons

adding tasks is a simple step but after using other PM software, it's not a quick return to enter multiple tasks, so some use excel or other format and import for multiple tasks.

Pros

Great functionality and a wide variety of customization! Extremely helpful in task and project management.

Cons

It could be a little prettier, but I hear they are updating this. I'd rather it work well than look pretty (unlike a lot of other options out there that look pretty but don't function well), but pretty is nice sometimes.

Pros

If you are someone who uses bullet journals and other similar to-do lists, Workzone is super intuitive and easy to use.

Cons

My experiences with Workzone have been frictionless. I have no issues with the tool.

Pros

We really like the simplicity of use and the ease of managing individual workflows.

Cons

We'd love to continue seeing an evolution of reporting features as well as a build-out of more campaign-level scheduling/management functionality.

Pros

Intuitive design, great customer service.

Cons

That it alerts my boss when I'm behind on a project, but that's probably a good thing.

Pros

The ability to list the tasks and reuse and upload templates from previous projects.

Cons

The form piece of the application wasn't easy to use or create.

Pros

The ease of use for a range of users with varying degrees of experience with project management applications and project management in general has been critical to our success. All our users have been able to get started right away with minimal training.

Cons

We are looking forward to being able to eventually baseline tasks and projects. Also, we operate on a 13 period fiscal year that starts at the end of August/beginning of September. We would very much like an option to display alternate calendars, since the fiscal year view is important to our planning processes.

Alternatives Considered

Reasons for Switching to Workzone

Pros

user friendly and ease of access, software is well optimized and protected.

Cons

Certain times, the link wont redirect to the destination.

Pros

Tracking the progress of my proyect, and keep everything organized.

Cons

Sometimes i spend too much time looking for certains functions.

Pros

Workzone ensures that you and your team are as comfortable as possible, and pay keen attention to your needs even in the demo.

Cons

There may be a bit of a learning curve for some users.

Pros

Intuitive and simple. Makes everything so smooth with version edits and assets.

Cons

Accidentally deleting task when I wanted to edit multiple fields. An 'undo' function would be great!

Pros

Workzone had all of the main features we were looking for in a project management tool. It is extremely easy to use, and the support team is excellent and always accessible. The system was easy to implement into our everyday processes.

Cons

There is honestly nothing really negative I can say about Workzone to-date.

Pros

The over all concept of how the software serves the needs of comprehensive Project Management. From small (one task) projects to massive (hundreds of tasks) projects, the WZ software is capable of organizing and tracking it ALL.

Cons

Some functionalities that we were accustomed to from our previous software weren't included, which is to be expected when you make a software switch such as this. But we found work-arounds, and/or made suggestions to the WZ Team as to potential improvements to functionality.

Pros

I've toured a number of project management systems and it's surprising how many can't deliver what needs to get done. WorkZone does a great job at being a functional project management system. Our company needs a blend of project mgmt that is effective, yet not so robust its unwieldy, and WZ really fits the bill. It doesn't have some of the flashy features others might, but often those systems are super pricey, or don't work as advertised. WZ has plenty of features we don't utilize, so I don't mean to make it sound basic. But it works great for our team and does what it needs to, and well. Oh, also, they've been super supportive, great customer service, are continually adding new features, and open to feedback.

Cons

I guess the biggest con is that there isn't an app (like for an iPad), but that's definitely not a deal-breaker. We tested other systems that offered apps and maybe looked prettier, but weren't functional when we kicked the tires. Another con might be that, at the start, it isn't super intuitive (like most new things), but it didn't take long to get your bearings. Again, once we were up and running, it's been really smooth and useful.

Alternatives Considered

Reasons for Choosing Workzone

Switched From

Reasons for Switching to Workzone

Pros

The best attributes about Workzone are hands-down the project templates, the list structure/outlining, and the approval request option for files. Templates prevent the need to create projects from scratch every time and the linear task view/list keeps your priorities straight and holds everyone accountable. As a communications specialist, there's a lot of approval required for each draft hence why I'm a fan of the approval request feature. No more drafts getting lost in email or excuses for outstanding items.

Cons

The biggest issue I'm witnessing is the learning curve for folks who aren't process-oriented and/or those who aren't familiar with other project management systems (I've used others like Basecamp and Asana). However, the remedy for this is patience, practice and utilizing Workzone's training sessions/don't be afraid to ask the rep. Every customer service interaction is wonderful and they constantly make updates that make the platform easier and more efficient.

Pros

Intuitive design/functionality. Flexible configuration/set-up, the product allows you to define user roles between different project types with the same individuals, (i.e. users can be reviewers in one work space while having a higher role defined in a different work space). Very cost effective product for our size of a company, to receive this powerful functionality at this cost point was important. We use it for engineering, sales/marketing as well as production/shop projects. We intend to eventually adapt our Quality-Six Sigma projects to use Workzone. Management really likes the visibility/accountability and reporting provided by Workzone. The time tracking function is easy to use and was a big seller for management.

Cons

When entering new tasks it is a little cumbersome to set the sequence of the tasks in the project view. The due date and task completion time automatically re-shuffle the sequence so if you make a mistake entering a task or sub task it can get confusing. It is easier in the GANNT chart view. Some users who aren't comfortable using a GANNT chart struggle a little bit with this when first starting out.
Project numbering by the automatic feature is restrictive, you cannot adapt it if you have a current method for numbering projects, so you still have to keep a data base/list of project numbers.

Pros

You have a designated customer success person working with you regularly to ensure you're getting the most out of the product. If you have any questions they are incredibly quick to respond and you always get a real person who is very knowledgable of the product.

Cons

I don't have a lot to say for cons. If there are any concerns, they address them right away. Even with implementation they'll jump in with suggestions if your team is struggling.

Pros

We all know that moving or using different tools brings inherit challenges but with the WorkZone platform, the transition is pretty simple. The platform itself is really user friendly, there are training modules, videos, how to guides and an awesome sales/support team to help your organization through the process.
Key benefit take-aways-ease of resource use, easy set-up, PMO 1 stop solution from project requests (project intake process), document management for projects, time tracking of resource tasks and portfolio reporting (must have for my company) and other key reporting reports are already built into the system. The ability to comment and tag people for input has also been extremely value add as all of those comments go into WZ and you can see the history before the project was assigned or kicked off.

Cons

There are a couple idiosyncrasies from a project management perspective. None of which are showstoppers and have easy workarounds.

PM's seem to be continually challenged using FS (finish to start) for task planning.
No critical path-this is actually an upcoming WZ to-do
No project to project dependencies-this is actually an upcoming WZ to-do
No true milestones (0days duration)-WZ is time based so every tasks needs time allocated. 1min is the workaround we use along with the milestone category.

Pros

Ease of use, a simple way to manage and track projects

Cons

Some of the recent upgrades has caused confusion for reviews regarding when they are in the document manager section in regards to adding new versions of files that are routing for review vs adding files to the project folder. Unfortunately, this has caused some pain-points for us.

Pros

Workzone has an excellent dashboard that gives all the important information you need to see on the front. Another good feature of Workzone is that it allows users to save their own project as a template.

Cons

Workzone is a good tool for project management but with an outdated interface. It's user-interface needs to be updated. Also, sometimes there is a slight delay that occurs while updating the tasks.