---
description: Review of Item OMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Item OMS | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Item OMS](/software/528995/Item-OMS)

# Item OMS

Canonical: https://www.softwareadvice.ie/software/528995/Item-OMS

> Item OMS is a cloud-based order management system that helps businesses streamline eCommerce operations. It provides a platform for managing catalogs, inventory, orders and shipping in one location. The system features unified sales order management, allowing businesses to track order statuses and fulfill orders efficiently. It includes real-time print task monitoring with live updates for managing multiple orders and meeting delivery deadlines.&#10;&#10;Item OMS offers efficient pickup order creation with detailed information for shippers, consignees, and products. Additional capabilities include purchase request management through a centralized dashboard and a shipment tracking hub that monitors all shipments in real-time with status updates. It helps businesses streamline procurement processes through efficient approval workflows and priority setting features. The comprehensive nature of the order management system consolidates essential eCommerce functions into a single platform.&#10;&#10;Core Features&#10;&#10;• Order Capture \&amp; Processing: Efficiently capture orders from e-commerce&#10;platforms, marketplaces, call centers, and other sales channels. Includes order&#10;validation, payment processing, and fraud detection.&#10;&#10;• Inventory Management: Centralized inventory tracking, stock allocation, and realtime updates. Supports multiple warehouses and inventory locations.&#10;&#10;• Fulfillment \&amp; Shipping: Automated order routing to optimal fulfillment locations,&#10;integration with shipping carriers, label generation, and tracking updates.&#10;&#10;• Returns \&amp; Exchanges (RMA): Streamlined process for managing returns,&#10;exchanges, and refunds, ensuring a smooth customer experience.&#10;&#10;• Customer Service \&amp; Support: Provides customer service representatives with a&#10;complete view of order history, enabling efficient inquiry resolution and support.&#10;&#10;• Reporting \&amp; Analytics: Comprehensive dashboards and reports on order&#10;performance, inventory trends, fulfillment efficiency, and customer behavior,&#10;facilitating data-driven decision-making.&#10;&#10;• Integration Capabilities: Seamless integration with existing ERP, CRM, WMS, ecommerce platforms, and payment gateways through APIs and connectors.&#10;&#10;Advantages&#10;&#10;• Increased Operational Efficiency: Automates manual processes, reduces&#10;processing time, and optimizes resource allocation, leading to significant cost&#10;savings.&#10;&#10;• Improved Customer Satisfaction: Faster fulfillment, accurate order information,&#10;and efficient returns management contribute to a superior customer experience.&#10;&#10;• Reduced Order Errors: Automation and validation rules minimize human errors,&#10;ensuring order accuracy and reducing costly re-shipments.&#10;&#10;• Better Inventory Control: Real-time inventory visibility and intelligent allocation&#10;prevent overselling and optimize stock levels, reducing carrying costs.&#10;&#10;• Faster Time to Market: Efficient order processing and fulfillment enable&#10;businesses to bring new products and services to market more quickly.&#10;&#10;• Enhanced Decision-Making: Access to comprehensive data and analytics&#10;empowers businesses to make informed decisions regarding sales strategies,&#10;inventory planning, and operational improvements.&#10;&#10;ITEM OMS is the ideal solution for businesses looking to modernize their order &#10;management processes, achieve operational excellence, and deliver exceptional &#10;customer experiences in today's competitive landscape.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Item

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Enjoy our 14-day free trial on all plans. Cancel anytime, no commitments.Don’t know which plan to pick? Try to contact and get advice！
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Mexico, United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Assignment Management
- Backorder Management
- Batch Processing
- Billing & Invoicing
- Catalog Management
- Contact Database
- Customer Management
- Customisable Branding
- Data Import/Export
- Delivery Management
- Discount Management
- Exchange Management
- For eCommerce
- Forecasting
- Inventory Management
- Label Printing
- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)

## Related Categories

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)
- [Order Fulfillment Software](https://www.softwareadvice.ie/directory/253/order-fulfillment-software/software)

## Alternatives

1. [CartonCloud](https://www.softwareadvice.ie/software/65229/cartoncloud) — 4.7/5 (79 reviews)
2. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1116 reviews)
3. [Item](https://www.softwareadvice.ie/software/429471/item) — 4.6/5 (16 reviews)
4. [Easyship](https://www.softwareadvice.ie/software/59194/easyship) — 4.3/5 (278 reviews)
5. [AutoDS](https://www.softwareadvice.ie/software/114513/autods) — 4.0/5 (173 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/528995/Item-OMS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/528995-Item-OMS/> |
| en-AU | <https://www.softwareadvice.com.au/software/528995/Item-OMS> |
| en-GB | <https://www.softwareadvice.co.uk/software/528995/Item-OMS> |
| en-IE | <https://www.softwareadvice.ie/software/528995/Item-OMS> |
| en-NZ | <https://www.softwareadvice.co.nz/software/528995/Item-OMS> |

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