---
description: Review of Zence 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zence 360 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Data Platforms](/directory/4718/customer-data-platform/software) > [Zence 360](/software/529101/Zence-360)

# Zence 360

Canonical: https://www.softwareadvice.ie/software/529101/Zence-360

> Zence 360, with an integrated CRM suite, helps manage customer interactions throughout the entire lifecycle, boosting engagement, loyalty, and retention. The platform gives a unified view of customers, allowing personalization of every interaction and business growth through AI-powered automation and insights.

The suite includes a customer data platform that consolidates information from various sources like websites, mobile apps, social media, and point-of-sale systems. This creates a comprehensive customer profile with behavioral insights and purchase history, which can be used to provide actionable recommendations. It also offers personalized segmentation for targeted campaigns, using AI to classify customers by demographics, behavior, and location. This feature automates customer journeys with behavior-based triggers, ensuring the right message reaches the right person at the right time. Additionally, the platform provides advanced customer analytics to give actionable insights into customer behavior, engagement, and campaign performance. Users can use predictive analytics to forecast customer needs, optimize marketing, and improve retention strategies by monitoring key metrics such as customer lifetime value and churn rates. All of this data is presented in an intuitive visualization and insights dashboard, which transforms raw data into meaningful, real-time insights to help identify trends, optimize campaigns, and enhance the overall customer experience.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Behaviour Tracking
- Behavioural Analytics
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Channel Management
- Contact Database
- Contact Management
- Customer Database
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Email Management
- Email Marketing
- Email Tracking

## Integrations (4 total)

- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software)

## Alternatives

1. [ContactPigeon](https://www.softwareadvice.ie/software/449834/ContactPigeon) — 5.0/5 (285 reviews)
2. [DESelect](https://www.softwareadvice.ie/software/420041/deselect) — 4.6/5 (37 reviews)
3. [Meiro](https://www.softwareadvice.ie/software/305764/meiro) — 4.9/5 (22 reviews)
4. [Klaviyo](https://www.softwareadvice.ie/software/63589/klaviyo) — 4.6/5 (528 reviews)
5. [SALESmanago Marketing Automation](https://www.softwareadvice.ie/software/22054/salesmanago) — 4.5/5 (248 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/529101/Zence-360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/529101-Zence-360/> |
| en-AU | <https://www.softwareadvice.com.au/software/529101/Zence-360> |
| en-GB | <https://www.softwareadvice.co.uk/software/529101/Zence-360> |
| en-IE | <https://www.softwareadvice.ie/software/529101/Zence-360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/529101/Zence-360> |

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