---
description: Review of Emojot CXM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emojot CXM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Emojot CXM](/software/529142/Emojot-CXM)

# Emojot CXM

Canonical: https://www.softwareadvice.ie/software/529142/Emojot-CXM

> Emojot CXM is a customer experience management software designed to collect real-time feedback and provide AI-driven insights. It is used across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing to help businesses understand customer sentiment and address feedback efficiently.

The software includes Emotion Sensors that gather feedback through channels such as web, mobile, email, SMS, and in-store locations. It is designed to minimize survey fatigue. Real-time dashboards track metrics such as Net Promoter Score and Customer Satisfaction. AI-powered sentiment analysis categorizes feedback and identifies trends. The EmoSight predictive AI component detects patterns in customer behavior and flags urgent issues for prompt attention.

The platform includes customer journey mapping tools that visualize interactions and touchpoints throughout the customer experience. It allows businesses to personalize customer interactions based on real-time data and preferences. The design is fully customizable, enabling organizations to adapt feedback tools to align with their brand identity and workflow needs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Customer Journey Mapping
- Dashboard
- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection
- Real-Time Analytics
- Sentiment Analysis
- Trend Analysis

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.softwareadvice.ie/software/336003/broadly) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.softwareadvice.ie/software/113604/xmp) — 4.7/5 (89 reviews)
5. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/529142/Emojot-CXM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/529142-Emojot-CXM/> |
| en-AU | <https://www.softwareadvice.com.au/software/529142/Emojot-CXM> |
| en-GB | <https://www.softwareadvice.co.uk/software/529142/Emojot-CXM> |
| en-IE | <https://www.softwareadvice.ie/software/529142/Emojot-CXM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/529142/Emojot-CXM> |

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