---
description: Review of Zence Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zence Commerce | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Zence Commerce](/software/529223/Zence-Commerce)

# Zence Commerce

Canonical: https://www.softwareadvice.ie/software/529223/Zence-Commerce

> Zence Commerce is a digital commerce platform designed to help businesses enhance customer engagement through WhatsApp. It supports retail businesses, direct-to-consumer brands, and service industries by enabling conversational commerce on a widely used communication channel.

The platform includes abandoned cart recovery functionality, which automatically sends reminders to customers who leave items in their shopping carts. This feature helps recover potential lost sales. The Chat \& Buy feature allows customers to shop directly within WhatsApp conversations, enabling personalized interactions based on customer preferences and behavior. Real-time customer support is also available, allowing businesses to address queries promptly.

Zence Commerce offers a reward management system that provides personalized incentives to customers. Businesses can create and update a reward catalog tailored to customer preferences. Customers earn redeemable points or coupons for reaching brand milestones, while targeted deals and discounts aim to re-engage customer interest.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Dashboard
- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Engagement Tracking
- Gamification
- Geotargeting
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access

## Integrations (4 total)

- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.ie/software/105459/guusto) — 4.9/5 (3519 reviews)
2. [RepeatMD](https://www.softwareadvice.ie/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.softwareadvice.ie/software/324113/kangaroo) — 4.9/5 (250 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.ie/software/278379/gift-card) — 4.8/5 (38 reviews)
5. [Boomerangme](https://www.softwareadvice.ie/software/501190/Boomerangme) — 4.8/5 (43 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/529223/Zence-Commerce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/529223-Zence-Commerce/> |
| en-AU | <https://www.softwareadvice.com.au/software/529223/Zence-Commerce> |
| en-GB | <https://www.softwareadvice.co.uk/software/529223/Zence-Commerce> |
| en-IE | <https://www.softwareadvice.ie/software/529223/Zence-Commerce> |
| en-NZ | <https://www.softwareadvice.co.nz/software/529223/Zence-Commerce> |

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