---
description: Review of Toma Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Toma | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Virtual Assistant Platforms](/directory/4488/virtual-assistant/software) > [Toma](/software/529817/Toma)

# Toma

Canonical: https://www.softwareadvice.ie/software/529817/Toma

> Toma is an AI automation platform designed to help users create personalized AI agents for automating customer communications and operational tasks in automotive dealerships. It helps dealerships manage repetitive tasks, allowing staff to focus on complex customer needs.

The platform provides end-to-end automation across communication channels such as voice and SMS. It includes features for receptionist duties, recall detection, parts orders, service appointments, and appointment reminders. Call intelligence reporting with transcription and analysis is also available. The "Ask-a-Human" feature enables the AI to contact staff for additional context during customer interactions.

Dealerships can customize workflows using the "Build-Your-Own" feature to automate tasks based on specific business requirements. Follow-up notifications for urgent leads and customer issues help ensure important matters are addressed. The system operates continuously to maintain consistent service standards and reduce training and turnover costs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Toma

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Month-to-month.
Contact our sales department for information regarding pricing.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti and 17 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Attended Automation
- Automated Responses
- Business Process Automation
- Chatbot
- Code-free Development
- Compliance Management
- Configurable Workflow
- Contextual Guidance
- Conversation Intelligence
- Customer Engagement
- Customer Experience Management
- Deep Learning
- Drag & Drop
- For Sales/Marketing
- Intent Recognition
- Knowledge Management
- Multi-Channel Communication

## Integrations (9 total)

- CDK Global
- CallRevu
- Dealertrack DMS
- GoTo Connect
- PBS Systems
- RingCentral Engage Digital
- RingCentral Engage Voice
- Xtime
- myKaarma

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Virtual Assistant Platforms](https://www.softwareadvice.ie/directory/4488/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.softwareadvice.ie/software/529654/micro1) — 4.9/5 (379 reviews)
2. [fonio.ai](https://www.softwareadvice.ie/software/524547/fonio-ai) — 4.9/5 (99 reviews)
3. [Wing](https://www.softwareadvice.ie/software/224578/wing) — 4.8/5 (70 reviews)
4. [Upfirst](https://www.softwareadvice.ie/software/527098/Upfirst) — 5.0/5 (5 reviews)
5. [Mindset AI](https://www.softwareadvice.ie/software/525825/Mindset-AI) — 4.9/5 (15 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/529817/Toma)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/529817-Toma/> |
| en-AU | <https://www.softwareadvice.com.au/software/529817/Toma> |
| en-GB | <https://www.softwareadvice.co.uk/software/529817/Toma> |
| en-IE | <https://www.softwareadvice.ie/software/529817/Toma> |
| en-NZ | <https://www.softwareadvice.co.nz/software/529817/Toma> |

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