---
description: Review of Help.center Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Help.center | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Help.center](/software/530418/Help-center)

# Help.center

Canonical: https://www.softwareadvice.ie/software/530418/Help-center

> Help.center is an AI-enabled knowledge base platform designed to assist with customer support. It enables businesses to create self-service documentation portals and streamline repetitive support tickets. 

It includes features such as a custom branded domain for hosting knowledge bases and an AI chat widget that can be added to existing websites. The system supports one-click import of data from platforms such as Intercom, Zendesk, Freshdesk and Crisp. 

It automatically learns from help articles and external websites, optimizing its responses over time. Multilingual support allows customers to receive assistance in their preferred language. The tool's shared email inbox facilitates collaboration among support teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Micro.company
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: Free
Business: $19 per seat/month
Unlimited: $99/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Content Library
- Customisable Branding
- Dashboard
- Document Storage
- Drag & Drop Editor
- Email Alerts
- Feedback Management
- Full Text Search
- Knowledge Management
- Live Chat
- Mobile Interface
- Multi-Language
- Online Forums
- Pre-built Templates
- Real-Time Reporting
- Reporting & Statistics

## Integrations (2 total)

- Gmail
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Alternatives

1. [Guru](https://www.softwareadvice.ie/software/103160/guru) — 4.8/5 (639 reviews)
2. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5203 reviews)
3. [Confluence](https://www.softwareadvice.ie/software/430492/confluence) — 4.5/5 (3680 reviews)
4. [Document360](https://www.softwareadvice.ie/software/96197/document360) — 4.7/5 (291 reviews)
5. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (714 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/530418/Help-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/530418-Help-center/> |
| en-AU | <https://www.softwareadvice.com.au/software/530418/Help-center> |
| en-GB | <https://www.softwareadvice.co.uk/software/530418/Help-center> |
| en-IE | <https://www.softwareadvice.ie/software/530418/Help-center> |
| en-NZ | <https://www.softwareadvice.co.nz/software/530418/Help-center> |

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