---
description: Review of Helio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helio | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Helio](/software/530606/Helio)

# Helio

Canonical: https://www.softwareadvice.ie/software/530606/Helio

> Helio is a patient engagement platform that combines phone, text, email, chat, forms, and task management into one system for healthcare clinics. It is designed to help medical practices streamline communication and operational workflows.

The platform includes tools such as voice queuing with call recording, two-way SMS messaging, team-level email inboxes, web chat with AI chatbots, and customizable web forms. Its ticketing feature helps businesses automate ticket creation, prioritize tasks, and centralize access to patient information. It operates on a HIPAA-compliant system with secure two-way EMR integration, ensuring patient data remains protected while allowing staff to access relevant medical details.

AI-based automation addresses common patient requests, reducing staff workload and providing 24/7 self-service options. Team collaboration tools support workflow efficiency and staff coordination. Real-time analytics dashboards display performance metrics and key indicators, helping clinic managers monitor operations. The platform is designed to help clinics manage scheduling, reduce no-shows, and maintain patient care standards while minimizing administrative challenges.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OmniHelio

## Commercial Context

- **Starting Price**: US$490.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Communication Management
- Confirmations/Reminders
- Customisable Reports
- HIPAA Compliant
- Medication History
- Messaging
- Mobile Access
- Multi-Channel Communication
- Multi-Location
- Onboarding
- Online Refills
- Patient Engagement Software
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics

## Integrations (1 total)

- athenaOne

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)

## Alternatives

1. [Klara](https://www.softwareadvice.ie/software/104069/klara) — 4.6/5 (211 reviews)
2. [DocVilla](https://www.softwareadvice.ie/software/246945/docvilla) — 5.0/5 (74 reviews)
3. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews)
4. [CheckinAsyst](https://www.softwareadvice.ie/software/264902/checkinasyst) — 4.4/5 (47 reviews)
5. [Review Wave](https://www.softwareadvice.ie/software/412209/review-wave) — 4.7/5 (70 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/530606/Helio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/530606-Helio/> |
| en-AU | <https://www.softwareadvice.com.au/software/530606/Helio> |
| en-GB | <https://www.softwareadvice.co.uk/software/530606/Helio> |
| en-IE | <https://www.softwareadvice.ie/software/530606/Helio> |
| en-NZ | <https://www.softwareadvice.co.nz/software/530606/Helio> |

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