--- description: Review of ABBYY Timeline Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ABBYY Timeline | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/4351/bpm/software) > [ABBYY Timeline](/software/53093/timelinepi) # ABBYY Timeline Canonical: https://www.softwareadvice.ie/software/53093/timelinepi Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/53093/timelinepi?page=2) > TimelinePI is a cloud-based business process management solution that enables financial service companies, healthcare institutions, insurance companies and government organizations to analyze and manage business processes. The solution allows organizations to visualize process execution details and extract profile metrics for each process. Users can also identify risks, monitor process in real-time and receive alerts for non-conformance. TimelinePI allows users to analyze process instances and detect behaviours that are useful for operations. The can also define and process queries to find instances matching the conditions. It enables business to collect data from multiple systems and construct processes bridging those systems. The solution further helps in process comparison and variation identification. Users can also complete automatic process analysis for IT services, customer services and more. Pricing is per user per month. Support is offered via phone, email and through an online knowledgebase. > > Verdict: Rated **4.5/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ABBYY Software House - **Location**: Nicosia, US - **Founded**: 1989 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing starts at $1000 per month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, Japan, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Ad hoc Analysis - Ad hoc Query - Alerts/Notifications - Benchmarking - Business Process Automation - Business Process Control - Collaboration Tools - Compliance Management - Configurable Workflow - Dashboard - Data Discovery - Data Extraction - Data Import/Export - Data Mapping - Data Storage Management - Data Transformation - Data Visualisation ## Integrations (3 total) - Five9 - Salesforce Sales Cloud - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Business Process Management Software](https://www.softwareadvice.ie/directory/4351/bpm/software) ## Related Categories - [Business Process Management Software](https://www.softwareadvice.ie/directory/4351/bpm/software) - [Predictive Analytics Software](https://www.softwareadvice.ie/directory/481/predictive-analytics/software) - [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software) - [Robotic Process Automation (RPA) Software](https://www.softwareadvice.ie/directory/4341/robotic-process-automation/software) ## Alternatives 1. [OpsVeda](https://www.softwareadvice.ie/software/199111/opsveda) — 4.7/5 (26 reviews) 2. [Workato](https://www.softwareadvice.ie/software/76002/workato) — 4.6/5 (85 reviews) 3. [BusinessOptix](https://www.softwareadvice.ie/software/481057/BusinessOptix) — 4.8/5 (8 reviews) 4. [Google Cloud](https://www.softwareadvice.ie/software/172144/google-cloud-platform) — 4.7/5 (2282 reviews) 5. [Microsoft Power BI](https://www.softwareadvice.ie/software/23530/microsoft-power-bi) — 4.6/5 (1879 reviews) ## Reviews ### "Good for Academics" — 5.0/5 > **Christian** | *11 December 2019* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Identification of Cases worked out very well, as it has the exclusive feature, displaying process paths as timelines not as process model/schema as most of the other existing Process Mining Software s.a. Celonis. Direct comparison of two different process variants directly, as well as showing animations what the differences are very practical. Definition of own KPI criteria apart from throughput time and waiting time, such as Cost per Activity > > **Cons**: No feature for Social Mining: It's not possible to create a Process Model from Resource Perspective, or doing analysis from Resource Perspective (Bottleneck Analysis, Working Time Analysis) > > In general, I recommend ABBYY Timeline for business users who want to set their focus on the identification of specific cases, the visualization of process execution, or want to quickly and easily find bottlenecks, process problems, and improvement opportunities within their processes. Timeline Process Intelligence is also great for users who don’t want to code or do not have the coding skills, as the platform offers standardized point and click analysis tools to allow users to easily scope and define their own analyses and KPIs without the need to code or have advanced technology experience. ----- ### "Amazing insights\!" — 5.0/5 > **Verified Reviewer** | *13 November 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: This product lets us create visualizations of our processes that are very complex and convoluted. Without a tool like this, visualizations like this don't get done\! > > **Cons**: Has some bugs and there is a steep learning curve. Product support is good to help with this though. > > Timeline has helped us IMPROVE our processes due to seeing visualizations generated from the product. It has also helped get leadership on board behind some of our recent team restructuring decisions. Fantastic product\! ----- ### "Good experience, a nice product" — 3.0/5 > **Amaan** | *6 November 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of use. Good user experience and also the interface is really good. > > **Cons**: Sometimes it gets difficult to operate . > > We use it for a variety of tasks internally. ----- ### "The best end to end process Ananlytics" — 5.0/5 > **prerana** | *7 November 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It has is fast, it does not need any integration or coding, It helps in accelerating your digital process It is very affectable, scalable and sustainable. I t has an industry like health care, insurance etc, which makes it very convenient for us. Here process IQ meets Conent IQ. > > **Cons**: It works only when there is strong internet connection, otherwise, it is very slow > > Best experience, gives free trail which makes it easier for us. ----- ### "How we use Timeline" — 4.0/5 > **Tom** | *19 November 2019* | Internet | Recommendation rating: 7.0/10 > > **Pros**: Our ability to visualize our processes has dramatically improved our efficiencies and made it easier for us to implement. We have quickly identified gaps or issues before we even started implementation. > > **Cons**: Overall the system is very strong and not many complaints. Expect some time commitments in learning all the tools. > > Using this software has not only made creating and implementing new processes easier but we now have an effective tool to share results to all audiences. Lots of options make it easy to find the right solution for every area of focus. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/53093/timelinepi?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/53093/timelinepi) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data