---
description: Review of KLX ESM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: KLX ESM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [KLX ESM](/software/531473/KLX-ESM)

# KLX ESM

Canonical: https://www.softwareadvice.ie/software/531473/KLX-ESM

> KLX ESM is an enterprise service management platform designed to centralize and automate IT and HR service management processes. It is developed in France and ensures data sovereignty and compliance with GDPR standards. The platform is suitable for small and medium-sized enterprises aiming to improve digital workflows. It is used by IT departments, human resources teams, and maintenance services to streamline internal service delivery.

The platform includes a self-service portal where employees can access a customizable service catalog, complete intelligent forms, and track requests in real-time. Its knowledge management system allows teams to create and share documentation, FAQs, and procedures to address recurring issues. KLX ESM supports ITIL-compliant incident management with automated routing and SLA monitoring. KLX ESM provides customizable dashboards and reports for data analysis. Workflow automation features enable organizations to set business rules that trigger automatic actions. The HR module manages leave requests and administrative tasks.

KLX ESM is developed and hosted in France. It offers tools for integration with systems such as Active Directory, Office 365, and Microsoft Teams to support a connected digital environment. The platform facilitates service management by reducing processing times and improving collaboration across departments. It provides employees with a simplified experience for managing internal service requests.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Keolux

## Commercial Context

- **Starting Price**: €0.80
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: KLX ESM offers transparent, all-inclusive pricing starting at €1.50 per user/month, designed for small and mid-sized organizations.
The platform includes all ITSM + HRMS modules — with no hidden add-on fees.
Available as SaaS (hosted in France) or on-premise, with flexible monthly or annual billing and volume-based discounts.
A 30-day free trial is available with no credit card required.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Configuration Management
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard Creation
- Drag & Drop
- Generative AI

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.ie/software/117339/manageengine-endpoint-central) — 4.6/5 (1645 reviews)
2. [ServiceNow](https://www.softwareadvice.ie/software/27432/service-now) — 4.5/5 (348 reviews)
3. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (714 reviews)
4. [SysAid](https://www.softwareadvice.ie/software/158389/sysaid-it-crm) — 4.5/5 (519 reviews)
5. [Desk Manager](https://www.softwareadvice.ie/software/310334/desk-manager) — 4.8/5 (106 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/531473/KLX-ESM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/531473-KLX-ESM/> |
| en-AU | <https://www.softwareadvice.com.au/software/531473/KLX-ESM> |
| en-GB | <https://www.softwareadvice.co.uk/software/531473/KLX-ESM> |
| en-IE | <https://www.softwareadvice.ie/software/531473/KLX-ESM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/531473/KLX-ESM> |
| fr | <https://www.softwareadvice.fr/software/531473/KLX-ESM> |

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