About Digital Business Transformation Suite

Enterprise Process Center, by Interfacing Technologies, is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted in the cloud. Key features include process mapping and analysis, lifecycle governance and collaboration, enterprise architecture, strategy-to-execution planning, workflow automation requirements management and more. The solution helps users maintains a central data repository which allows users to record and manage business entity relationships and interdependencies such as procedures, processes, roles, organizational units, resources, risks, controls and policies in one location. Enterprise Process Center helps users to visualization operational performance and perform quality assurance and risk and audit management initiatives such as ISO, Lean, Basel, ITIL among others. Pricing is per month, and perpetual licenses are also available. Support is provided via phone, email and through an online helpdesk.
Digital Business Transformation Suite Software - Home screen
Digital Business Transformation Suite Software - Collaboration
Digital Business Transformation Suite Software - Performance
Digital Business Transformation Suite Software - Risk monitoring
Digital Business Transformation Suite Software - Performance reports
Digital Business Transformation Suite Software - Process graph
Digital Business Transformation Suite Software - Home screen - thumbnail
Digital Business Transformation Suite Software - Collaboration - thumbnail
Digital Business Transformation Suite Software - Performance - thumbnail
Digital Business Transformation Suite Software - Risk monitoring - thumbnail
Digital Business Transformation Suite Software - Performance reports - thumbnail
Digital Business Transformation Suite Software - Process graph - thumbnail

Digital Business Transformation Suite pricing

Digital Business Transformation Suite has a free version and offers a free trial.

Free Version:
Yes
Free trial:
Yes

Alternatives to Digital Business Transformation Suite

BPI System

The dynamic nature of the market means new risks and challenges arise incessantly. Economic pressures and changing... Learn more

Intellect

Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across... Learn more

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and... Learn more

Donesafe

Donesafe provides an online all-in-one EHS (Environmental, Health & Safety) management software solution that... Learn more

QT9 QMS

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality... Learn more

Integrify

Integrify is a low-code, workflow automation platform that helps businesses build automated processes, design dynamic... Learn more

Digital Business Transformation Suite Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
4.5
Customer Support
5
5 reviews of 17 View all reviews
Merita H.
  • Industry: Aviation & Aerospace
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/10/2018

Excellent Process Management Solution

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Pros

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

Cons

The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

Verified Reviewer
  • Industry: Utilities
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/9/2020

Great product for implementing BPM, with capabilities that go beyond the traditional BPM...

While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.

Pros

The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

Cons

There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.

Verified Reviewer
  • Industry: Building Materials
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
2

2
Reviewed on 31/5/2021

Doesn't work as advertised and sold

So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.

Pros

Web based solution
Can generate a document based on data
Multi lingual data of same process

Cons

Not easy to use and unattractive UI
Most of the features are incomplete or don't work
Too many bugs
Weak support
Not a true SaaS Deployment

Mirco T.
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/8/2018

A game changer

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

Pros

Technically very mature system, incredibly powerful, good scalability, excellent support.

Cons

If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.

Alain B.
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2019

Outstanding BPM features at affordable price

We've been using it since more than 10 years...and it keeps getting better every year.

Pros

Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.

Cons

The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.

Related categories