---
description: Review of WebChatAgent Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WebChatAgent | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [WebChatAgent](/software/532231/WebChatAgent)

# WebChatAgent

Canonical: https://www.softwareadvice.ie/software/532231/WebChatAgent

> WebChatAgent is built for small and midsize businesses that want faster customer support without adding another complex system. It gives visitors immediate answers through web chat, WhatsApp and phone, using information from the company's own websites and documents. This keeps responses connected to approved content and gives teams a practical way to reduce repeat questions.

A typical setup starts with crawling a website or uploading PDFs and other documents. From there, a team can adjust the assistant's tone, choose an AI provider, customize the widget and decide when a conversation should move to live chat or a person. WebChatAgent can also collect and qualify leads, book appointments, gather feedback and track questions that the knowledge base could not answer.

For businesses with technical workflows, REST and WebSocket APIs, API connectors, Zapier and MCP support can connect the assistant to external systems and live data. Common use cases include order status, inventory checks and internal support.

Agencies and resellers can use a separate white-label platform on their own domain. They can create client accounts, assign assistants, set limits and sell their own packages while WebChatAgent handles the infrastructure, updates and backups.

The service is hosted in Germany and is designed around GDPR requirements. Teams can work through a code-free dashboard, while developers still have the flexibility to build custom interfaces and integrations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: WebChatAgent

## Commercial Context

- **Starting Price**: €19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: WebChatAgent offers a permanent Free plan and three self-service business plans. Free: EUR 0/month, 1 AI agent, 70 messages, 100,000 training characters and 1 domain. Basic: EUR 19/month, 2 agents, 350 messages, 2 million characters and 3 domains. Standard: EUR 35/month, 4 agents, 3 team members, 2,500 messages, 10 million characters and 5 domains, plus human takeover, WhatsApp, API connectors and the AI Team Wiki. Premium: EUR 85/month, 10 agents, 10 team members, 6,000 messages, 25 million characters and 10 domains, plus live chat, daily re-indexing, Confluence, Notion, AI chat file uploads and priority support. Prices are net plus VAT. Annual billing saves up to 15%. New accounts receive a 14-day Premium trial without a credit card. A phone assistant can be added from Basic: Voice Basic EUR 39/month includes 100 call minutes, 2 concurrent calls and 1 number; Voice Pro EUR 79 includes 1,000 minutes, 3 concurrent calls and 1 number; Voice Agency EUR 239 includes 3,000 minutes, 10 concurrent calls and 3 numbers. White Label is for agencies that want to sell the platform under their own name, logo and web address. Their customers receive separate logins while the agency manages accounts, users, chatbots, limits and resale prices; WebChatAgent provides hosting, technology and updates. White Label Solo costs EUR 29/month for 1 chatbot, 1,500 messages and 5 million training characters; Starter EUR 99 for 3 chatbots, 5,000 messages and 15 million characters; Growth EUR 199 for 10 chatbots, 15,000 messages and 50 million characters; Scale EUR 399 for 30 chatbots, 50,000 messages and 150 million characters. White Label allowances are shared across the agency's chatbots and can be expanded with add-ons. Enterprise plans are quoted individually for custom capacity, advanced security, onboarding, an SLA and tailored integrations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- Automated Responses
- Automated Routing
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat

## Integrations (6 total)

- Confluence
- Notion
- WhatsApp
- WhatsApp Business API
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (390 reviews)
2. [Chatbase](https://www.softwareadvice.ie/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.softwareadvice.ie/software/428460/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/532231/WebChatAgent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/532231-WebChatAgent/> |
| en-AU | <https://www.softwareadvice.com.au/software/532231/WebChatAgent> |
| en-GB | <https://www.softwareadvice.co.uk/software/532231/WebChatAgent> |
| en-IE | <https://www.softwareadvice.ie/software/532231/WebChatAgent> |
| en-NZ | <https://www.softwareadvice.co.nz/software/532231/WebChatAgent> |

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