---
description: Review of Talkees Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkees | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Talkees](/software/533840/Talkees)

# Talkees

Canonical: https://www.softwareadvice.ie/software/533840/Talkees

> Talkees is an AI-powered customer communication platform built for small to medium-sized businesses in e-commerce, retail, gastronomy, and consumer goods. It is well suited for teams of 3 to 20 agents that need automated customer support without enterprise-level complexity.

The software is cloud-based and can be embedded as a chat widget on any website, with mobile notifications also supported.

Core features include a unified inbox that consolidates messages from web chat, email, WhatsApp, Instagram, Facebook, SMS, and Telegram. An AI chatbot, trained on a custom knowledge base and product catalog, handles common inquiries around the clock and automatically escalates to a human agent when needed. Proactive outreach tools let teams send offers, discounts, and abandoned cart reminders. Automated reporting covers agent performance, response times, and customer satisfaction. Native integrations with Shopify and WooCommerce, plus an open API, connect Talkees to existing workflows. A free plan covering up to 50 conversations per month is available.

Support is provided through a knowledge base containing articles, guides, and videos.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShieldOne

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Talkees provides clear and transparent pricing plans with no hidden fees or commitments. The Free plan allows users to test basic features without cost, while the Standard and Premium plans scale based on conversation volume and user count. Pricing is flat rate and displayed in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, Hungarian, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Automated Responses
- Automated Routing
- Autoresponders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Contact Management
- Customer Support
- Customer Surveys
- Email Management
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat

## Integrations (3 total)

- Mozello
- Web4
- Webnode

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Chatbase](https://www.softwareadvice.ie/software/426065/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (404 reviews)
3. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (81 reviews)
5. [Zipchat](https://www.softwareadvice.ie/software/428460/zipchat) — 4.8/5 (26 reviews)

## Reviews

### "Good tool that actually helps" — 5.0/5

> **Tristan** | *25 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Talkees has been awesome so far. The chatbot answers super fast and actually understands what people ask, which honestly surprised us. We barely had to set anything up — just a few small tweaks and it worked right away. After a couple of weeks, we could see a big difference: customers are happier, conversations are smoother, and even the leads we get are better. It just makes life easier for everyone on our team.
> 
> **Cons**: The only downside is that the more advanced analytics are available only in the higher pricing plans. It’s not a dealbreaker, but it would be nice to have a bit more of that included in the lower tiers.
> 
> Overall, it’s been a really positive experience. Talkees took a lot of pressure off our team, especially with all the repetitive questions. The setup was quick, the AI is reliable, and the whole system feels simple and clean. It fits into our workflow without making things complicated. We’re sticking with it for sure.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/533840/Talkees)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/533840-Talkees/> |
| en-AU | <https://www.softwareadvice.com.au/software/533840/Talkees> |
| en-GB | <https://www.softwareadvice.co.uk/software/533840/Talkees> |
| en-IE | <https://www.softwareadvice.ie/software/533840/Talkees> |
| en-NZ | <https://www.softwareadvice.co.nz/software/533840/Talkees> |

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