---
description: Review of SquadStack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SquadStack | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [SquadStack](/software/534502/SquadStack-ai)

# SquadStack

Canonical: https://www.softwareadvice.ie/software/534502/SquadStack-ai

> SquadStack is a cloud-based outsourcing platform that helps businesses in India manage telecalling operations for inside sales, customer support, and collections. It serves industries including BFSI, fintech, insurance, travel, and e-commerce, and suits companies looking to outsource rather than build in-house telecalling teams.

The platform combines trained telecallers with AI-powered tools. Core features include campaign management, lead management with omnichannel outreach, call quality analysis, analytics and reporting, CRM integration with call recordings and notes sync, and a mobile app for telecallers to follow scripts. A built-in lead prioritization model matches leads to callers most likely to convert them. AI analyzes call recordings for emotion, intent, and sentiment to surface voice-of-customer insights.

Data security features include customer PII masking, screenshot restriction, and headset mode. The platform holds ISO/IEC 27001:2013 certification. On-demand scalability supports large campaigns without additional infrastructure.

As a fully managed service, SquadStack handles caller training, quality assurance, and data science. Support options are not publicly specified; prospective users should contact SquadStack directly for details.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Squadrun Solutions Pvt Ltd

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: SquadStack offers custom pricing based on call volume and use case. Pricing is structured per  per connected minute, tailored to enterprise deployment scale. Typical enterprise pilots go live in 2 to 3 weeks. Contact sales for a custom quote based on your call volumes and campaign requirements.
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hindi, Kannada, Marathi, Tamil, Telugu
- **Available Countries**: India

## Features

- AI Copilot
- AI/Machine Learning
- Automatic Transcription
- CRM
- Chat/Messaging
- Chatbot
- Compliance Management
- Contextual Guidance
- Customer Database
- Feedback Management
- For Contact Centers
- Generative AI
- Intent Recognition
- Knowledge Base Management
- Lead Qualification
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Prioritisation
- Real-Time Data

## Integrations (17 total)

- CleverTap
- Exotel
- Gupshup
- HubSpot CRM
- HubSpot Service Hub
- Knowlarity
- LeadSquared
- Meritto
- MoEngage
- Netcore Customer Engagement
- Ozonetel
- Salesforce Desk
- Salesforce Marketing Cloud
- Salesforce Platform
- WebEngage

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)
- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/534502/SquadStack-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534502-SquadStack-ai/> |
| en-AU | <https://www.softwareadvice.com.au/software/534502/SquadStack-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/534502/SquadStack-ai> |
| en-IE | <https://www.softwareadvice.ie/software/534502/SquadStack-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534502/SquadStack-ai> |

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