---
description: Review of Falkon Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Falkon Chat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Falkon Chat](/software/537103/Falkon-Chat)

# Falkon Chat

Canonical: https://www.softwareadvice.ie/software/537103/Falkon-Chat

> Falkon Chat helps businesses connect with website visitors in real time, answer their questions, and guide them toward the next step, whether that’s booking a demo, solving a problem, or completing a purchase.

AI works in the background, drafting replies, summarizing chats, pulling answers from the website or documents, and reducing repetitive work for agents. For organizations in regulated industries such as healthcare, legal, or finance, Falkon Chat supports HIPAA-aligned controls, role-based access, audit logs, and secure data handling, so users communicate with customers while staying compliant and protecting sensitive information.

From a management perspective, Falkon Chat gives teams visibility into how the team is performing. Users can track response times, conversation volumes, agent productivity, and customer satisfaction. The chat widget can be customized to match the brand, deployed on the website, and managed from a unified inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Falkon Systems

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Document Storage
- File Sharing
- Generative AI
- Multi-Channel Communication
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16359 reviews)
2. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
3. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/537103/Falkon-Chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/537103-Falkon-Chat/> |
| en-AU | <https://www.softwareadvice.com.au/software/537103/Falkon-Chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/537103/Falkon-Chat> |
| en-IE | <https://www.softwareadvice.ie/software/537103/Falkon-Chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/537103/Falkon-Chat> |

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