---
description: Review of Chatiex AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Chatiex AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Chatiex AI](/software/538464/Chatiex-AI)

# Chatiex AI

Canonical: https://www.softwareadvice.ie/software/538464/Chatiex-AI

> Chatiex AI is an artificial intelligence-powered customer support platform that combines chatbot automation, ticketing management, and email inbox functionality into a single system. It is designed to help businesses across various industries manage customer service operations efficiently.

The platform includes a no-code AI chatbot that can be trained using various data formats such as PDFs, text documents, videos, images, website sitemaps, and URLs. It supports integration with website platforms such as Shopify, WordPress, Wix, Webflow, and custom-built sites through CDN or npm package installation. Features include a ticketing system for organizing and tracking customer issues, a centralized email inbox for managing support communications, and a searchable knowledge base for self-service support. Human chat intervention allows support agents to take over conversations when necessary. Team collaboration tools enable multiple users to manage tickets and emails collectively.

Customization options allow businesses to adjust colors, logos, and styling to align with their branding. The AI adapts and improves response accuracy based on customer interactions. Analytics tools provide insights into customer behavior, conversation trends, and support team performance. Multi-language and multi-currency support helps businesses serve global customers, while scalable infrastructure accommodates increasing support needs across different channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Chatiex AI

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Custom API Key Enabled

Human Chat Intervention Enabled

Image Knowledge Embedding Enabled

Priority Support Enabled

Hide Credit Text Enabled

Embed Domain Limit 3

Chatbot Contact Creation Limit (Unlimited)

Monthly Message Limit 45000

Chat Session Limit 500

AI Chat Memory Limit 500

Knowledge Base Limit 499

Knowledge Doc Size Limit 50 MB

Support Ticket Receiving Limit 500

Support Ticket Opening Limit 500
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Customer Communication
- Customer History
- Customer Support
- Customisable Branding
- Event Triggered Actions
- Knowledge Base Management
- Lead Capture
- Live Chat
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
2. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
3. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Intercom](https://www.softwareadvice.ie/software/378292/intercom) — 4.5/5 (1133 reviews)
5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/538464/Chatiex-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/538464-Chatiex-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/538464/Chatiex-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/538464/Chatiex-AI> |
| en-IE | <https://www.softwareadvice.ie/software/538464/Chatiex-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/538464/Chatiex-AI> |

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