---
description: Review of All Onboard Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: All Onboard | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [All Onboard](/software/538468/All-Onboard)

# All Onboard

Canonical: https://www.softwareadvice.ie/software/538468/All-Onboard

> All Onboard is a platform designed for managing AI agents and curating knowledge across various communication channels. It supports organizations handling high volumes of inquiries and complex operations, particularly in technical support, customer success and implementation engineering. Companies in industries such as fintech and martech use the platform to enhance support capabilities without expanding human teams.

The platform consolidates information from sources such as PDFs, OpenAPI specification  and URLs to create a unified knowledge base. This knowledge base powers AI agents across platforms such as Slack, Email, Telegram, Discord, Microsoft Teams, Zendesk and embedded chat widgets. A confidence-based escalation system routes low-confidence queries to human team members with full context. Draft mode allows teams to review agent responses before they are sent. The knowledge base improves over time through an outcome-based feedback loop, which tracks document effectiveness and flags underperforming content. Multi-tenant isolation ensures each customer operates within a separate database environment.

A centralized dashboard provides real-time insights into conversations, tracking metrics such as deflection rates, resolution times, agent confidence levels and customer sentiment. Knowledge gap detection identifies patterns in escalations and highlights missing documentation. Analytics features include topic clustering, escalation trend analysis and conversation categorization, offering both high-level and detailed views of agent performance. Human team members can manage escalations, pause agents and respond directly while maintaining a seamless conversation experience for end users.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: All Onboard

## Commercial Context

- **Starting Price**: US$5,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/538468/All-Onboard)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/538468-All-Onboard/> |
| en-AU | <https://www.softwareadvice.com.au/software/538468/All-Onboard> |
| en-GB | <https://www.softwareadvice.co.uk/software/538468/All-Onboard> |
| en-IE | <https://www.softwareadvice.ie/software/538468/All-Onboard> |
| en-NZ | <https://www.softwareadvice.co.nz/software/538468/All-Onboard> |

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